Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Navod Eddie

Melbourne,VIC

Summary

  • Customer-oriented Supervisor with 5 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in cleaning industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
  • Energetic supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
  • Dedicated Supervisor possessing skilled in addressing and resolving conflicts to maintain team harmony and performance. Offers 5 years of experience leading talented teams and exceeding objectives. Background includes strong history in cleaning and team managing work.
  • Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

6
6
years of professional experience

Work History

Supervisor

MSK Services
Mulgrave, VIC
03.2020 - Current
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Coordinated employee schedules according to shift changes and availability.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Team Supervisor

mondelez International
Ringwood, Vic
08.2018 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved conflicts between team members in a professional manner.
  • Evaluated individual team member's performance and provided constructive criticism when necessary.
  • Trained employees on daily tasks and coached to improve performance.

Supervisor

AUSCARE Facility Services
Bayswater, VIC
01.2018 - 02.2020
  • Organized client meetings to provide project updates.
  • Assessed company operations for compliance with safety standards.
  • Created new strategies for improving customer service standards within the organization.
  • Participated in conferences related to industry trends or organizational developments.
  • Monitored employee productivity to provide constructive feedback and coaching.

Education

Advanced Diploma - International Business Management

Melbourne Polytechnic
Preston, VIC
01-2019

Advanced Diploma - Microsoft Office & Acess

NIBM
Sri Lanka
12-2015

Skills

  • Strategic Planning
  • Operations Management
  • Inventory Control
  • Staff Management
  • Business Development
  • Data Analytics
  • Employee Motivation
  • Training and Mentoring
  • Staff Development
  • Contract Management

Affiliations

  • Sport person
  • Mucisian

Languages

English
Full Professional
Sinhala
Native/ Bilingual

References

References available upon request.

Timeline

Supervisor

MSK Services
03.2020 - Current

Team Supervisor

mondelez International
08.2018 - Current

Supervisor

AUSCARE Facility Services
01.2018 - 02.2020

Advanced Diploma - International Business Management

Melbourne Polytechnic

Advanced Diploma - Microsoft Office & Acess

NIBM

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Navod Eddie