Navod Anuruddha Jayasundara
ADELAIDE,SA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Operational Manager
MMJ Enterprises
11.2020 - 02.2023
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Management Trainee
Sri Lanka Telecom
01.2020 - 07.2020
- Explained services and products to customers in friendly and engaging way.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Shouldered management responsibilities during absence of manager.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Kitchen Helper (Part Time)
Kings Hotels
12.2018 - 12.2019
- Cleaned and organized kitchen stations to promote team efficiency.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
Waiter (Part Time)
Mount Gap Hotel
01.2018 - 11.2018
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Assistant (Part Time)
Cargills Express
03.2018 - 09.2018
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Barista
Coffee Bean
08.2017 - 02.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Education
Bachelor of Science - International Management And Business
NSBM Green University Town
Pitipana - Thalagala Rd, Homagama, Sri Lanka12.2020
GCE Advanced Level
Lyceum International School
15 Sripada Mawatha, Ratnapura 70000, Sri Lanka08.2017
Cambridge Ordinary Level
Lyceum International School
15 Sripada Mawatha, Ratnapura 70000, Sri Lanka07.2015
Skills
- Cultural Awareness
- Sales Promotion
- Sales
- Effective Communicator
- Efficient
- Punctual
References
- Lalani Brandygampola : Manager, Marketing Sri Lanka Telecom Head Office, Colombo 01. Email: lalani@slt.com.lk. Phone: +94 71 536 4863
- Miniruwanthi Ranmali : Manager, Kings Hotel, Katumana, Nuwaraeliya, Sri Lanka. Email: Miniruwanthiranmali@gmail.com. Phone: +94715175500
Navod Jayasundara
17/02/2023
Timeline
Operational Manager
MMJ Enterprises
11.2020 - 02.2023
Management Trainee
Sri Lanka Telecom
01.2020 - 07.2020
Kitchen Helper (Part Time)
Kings Hotels
12.2018 - 12.2019
Sales Assistant (Part Time)
Cargills Express
03.2018 - 09.2018
Waiter (Part Time)
Mount Gap Hotel
01.2018 - 11.2018
Barista
Coffee Bean
08.2017 - 02.2018
Bachelor of Science - International Management And Business
NSBM Green University Town
GCE Advanced Level
Lyceum International School
Cambridge Ordinary Level
Lyceum International School