I am a qualified customer service representative who is proficient in interacting positively with customers in a vast multitude of scenarios. A worker who is efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Provided outstanding customer service in a busy retail environment, supported team members, resolved escalated issues, and ensured smooth daily operations.
Ensured passenger safety and comfort during flights by delivering safety briefings, managing in-flight service, and handling emergencies with professionalism. Provided exceptional customer service, resolved passenger concerns, and maintained compliance with airline and aviation regulations.
Presented live news broadcasts with clarity and confidence, conducted interviews, scripted and edited news content, and collaborated with producers and reporters to deliver accurate, engaging, and timely news to viewers.
Assisted passengers with check-in, boarding, baggage handling, and flight information while delivering excellent customer service in a fast-paced airport environment. Resolved passenger concerns, ensured compliance with airline policies, and coordinated with ground staff for smooth operations.