NAVODYA SITHUMINI AMARASINGHE
Essendon,Australia
Summary
Dynamic and detail-oriented event professional with a proven track record of successfully planning and executing diverse events. Skilled in managing logistics, coordinating with vendors, and ensuring a seamless experience for attendees. Proactively handle challenges, demonstrate strong communication, and thrive in fast-paced environments. Seeking an event manager role to leverage expertise in delivering exceptional events while contributing to strategic planning and execution.
Overview
5
5
years of professional experience
Work History
Senior Event F & B Attendee
Sofitel Melbourne On Collins
02.2022 - Current
- Coordinate and oversee events accommodating 20 to 100 attendees, ensuring seamless execution from planning to post-event evaluation.
- Assist managers in organizing and executing large-scale events, contributing to logistics, coordination, and operational tasks for seamless implementation.
- Liaised with clients to determine exact event requirements and increased client satisfaction by consistently delivering well-executed events.
- Trained and supervised event staff to complete tasks on time.
- Developed detailed event reports, documenting all aspects of each event.
- Enhanced customer satisfaction by implementing efficient F&B service standards and procedures.
Senior Wait Staff
Ceylon Hot Plate
07.2020 - 12.2021
- Streamlined the dining experience for patrons by efficiently managing table bookings, seating arrangements, and special requests.
- Boosted restaurant revenue with upselling techniques and enhanced customer satisfaction by providing exceptional service.
- Facilitated smooth communication between kitchen staff and waitstaff, ensuring timely delivery of meals.
- Resolved customer complaints professionally, retaining customer loyalty and minimizing the negative impact on business reputation.
Wait Staff Member
Chef Lanka
06.2019 - 07.2020
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Education
Bachelor of Business -
Victoria University
11.2023
International Foundations Studies (Business) -
Victoria University
06.2019
Level I and II -
The Association of Accounting Technicians Sri Lanka
Colombo, Sri LankaHigh School Diploma -
Visakha Vidyalaya
Colombo, Sri Lanka 2018
Skills
- Teamwork
- Leadership skill
- Communication skill
- Creative problem solving
- Time Management
- Event Planning
- Post-event Analysis
- Attention to Detail
- Quality Assurance
Reference
Hyder Sultan
F & B Operation Manager
Sofitel Melbourne on Collins
Email - hyder.sultan@sofitel.com
Timeline
Senior Event F & B Attendee
Sofitel Melbourne On Collins
02.2022 - Current
Senior Wait Staff
Ceylon Hot Plate
07.2020 - 12.2021
Wait Staff Member
Chef Lanka
06.2019 - 07.2020
Bachelor of Business -
Victoria University
International Foundations Studies (Business) -
Victoria University
Level I and II -
The Association of Accounting Technicians Sri Lanka
High School Diploma -
Visakha Vidyalaya
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