To Build a Long-Term Career with Opportunities for Career Growth Using My Excellent Teamwork Ability and Fulfilling My Commitment And Responsibilities.
Overview
6
6
years of professional experience
Work History
Plan Manager/Bookkeeper/Payroll
Hands of Angels
03.2022 - Current
Accounts Payable/ Accounts Receivable-provider invoices and client reimbursement
Booking clients on NDIS Portal and updating the information on CRM(careview)
Creating provider invoicing while checking their invoices and making calls and sending emails to provide the information needed to process and claim the invoices
Liaising with service providers and NDIA with plan and invoicing queries
Using the portal for self education and making enquiries related to claims
Handle Client queries and transferring them to the right person or their assigned co-ordinators
Handling payroll of all support workers and office staff
Handling queries related to payroll and timesheets
Answering calls regarding third party claims and payments
Assisting and informing the support co-ordinators about their client before hand for the review if the funding is low
Bank Reconciliations and General Ledger Reconciliations
Preparing and sending the day end reports to the seniors
Answer incoming calls
General administration duties
Master’s In professional accounting & MBA
Retail Team Member
Harris Scarfe
01.2021 - 03.2022
Cash handling
Ad hoc duties, Providing customer service
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
Supporting catalogue and promotional merchandising
Working in a team to achieve store and business objectives
Building positive relationships with fellow team members and customers
Processing and Pick Packing online orders including consistent lifting of light loads.
Retail Team Member
The Reject Shop. Broadmeadows
10.2019 - 01.2021
Welcoming customers, answering their questions, helping them
locate items, and providing advice or recommendations
Operating scanners, scales, cash registers, and other
electronics
Balancing the cash register and generating reports for credit
and debit sales
Accepting payments, ensuring all prices and quantities are
accurate, and proving a receipt to every customer
Processing refunds and exchanges, resolving complaints
Bagging or wrapping purchases to ensure safe transport
Following all store procedures regarding coupons, gift cards, or
the purchase of specific items, such as alcohol or cigarettes
Maintaining a clean workspace
Stock merchandising.
Holmes
01.2019 - 01.2021
Data Research Analyst
Morningstar India Private Limited
08.2017 - 03.2019
In this role I worked on collecting fundamental data from balance
sheet, cash flow statement, income statement and footnotes for Global
market companies as per the predefined collection policies
I adhere to
local teams’ goals, policies and procedures and work in a focused
manner to achieve the overall organizations goals and objectives
I
was responsible for ensuring and improving the performance,
productivity and efficiency and the delivery of the operational
performance KPIs
I effectively managed my performance and
development in order to support company’s continuous operational
success
Responsibilities:
Establishing and achieving the set SMART goals with the
direction of the team lead
Have a very good understanding of the fundamental data for
company's income statement, cash flow statement, balance
sheet, and other fundamental data sets
Using Financial Accounting concepts with through
understanding
Participate in the Center of Excellence initiative focused on
reducing resource costs, consolidating global data collection
platforms, and supporting database integration projects
Own and drive continuous improvement within the process
through Quality initiatives
Collecting and analysing equity
fundamentals data for Global market and taking ownership in
data quality controls to ensure consistent and high-quality data
are manufactured in order to meet product requirements
Manage data as per client-specific requirement, while at the
same time adhering to Morningstar's set KPIs and KRAs
Develop a thorough understanding of the various filing
nomenclature of countries under coverage
Passion for data and its impact on decision making
Closely work with quality assurance and technical department
to resolve client’s data issues timely and effectively
Actively discover and raise issues in work (including system,
process, and collection methodology) and propose
enhancement suggestion to further improve system
functionality, process efficiency and data quality
Participate in other data and process related projects, like
industry/market data collection methodology research, market
expansion, process certification, new product development
support, etc.
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA