Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Namneet Kaur

16 Wambo St Condamine,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Personal Care(med Comp)

Southern Cross Care
04.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Excellent communication skills, both verbal and written.

Community Aged Care Worker

Helping Hand Pvt Ltd
02.2024 - Current
  • Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
  • Developed tailored care plans for clients, ensuring their physical, emotional, and social needs were met.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Provided emotional support and companionship during times of hardship or grief; ensuring clients felt valued and cared for.
  • Managed medication administration for clients, ensuring accurate dosages and adherence to prescribed schedules.
  • Organized transportation services for clients when necessary, coordinating medical appointments or facilitating attendance at local events.

Customer Service Representative

bp fuel station
11.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Developed strong customer relationships to encourage repeat business.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Customer Service Representative

decor guru hume
08.2023 - 10.2024
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Soulputs Technology Pvt.ltd.

web designer
08.2022 - 01.2023
  • Assisted with the design and implementation of network topology changes based on business requirements.
  • Monitored system performance metrics such as CPU usage, memory utilization, disk space availability.
  • Provided technical support and assistance to end-users in troubleshooting hardware and software issues.

Consellor

sofia educational and welfare society
05.2022 - 12.2022
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
  • Maintained updated knowledge through continuing education and advanced training.
  • provided crisis intervention and emotional support to youth
  • monitored behavior and offered guidance and support. for positive change.

Education

Bachelor of Science - Medical

Latrobe University

Bachelor of Health Science - Clinical Nutritionist

Torrens University Australia
Old
01-2027

High School Diploma -

St. Mary School
01-2022

Skills

  • Senior Leadership Support
  • Medical Terminology Knowledge
  • Active Listening
  • Documentation
  • Problem Resolution
  • Researching
  • Coordination
  • Customer Consulting

Certification

  • certificate IV in ageing support
  • issued date-7 august 2023

Languages

English
Full Professional

Timeline

Personal Care(med Comp)

Southern Cross Care
04.2024 - Current

Community Aged Care Worker

Helping Hand Pvt Ltd
02.2024 - Current

Customer Service Representative

bp fuel station
11.2023 - Current

Customer Service Representative

decor guru hume
08.2023 - 10.2024

Soulputs Technology Pvt.ltd.

web designer
08.2022 - 01.2023

Consellor

sofia educational and welfare society
05.2022 - 12.2022

High School Diploma -

St. Mary School

Bachelor of Science - Medical

Latrobe University

Bachelor of Health Science - Clinical Nutritionist

Torrens University Australia
Namneet Kaur