Navpreet Singh Sodhi
BRISBANE,Australia
Summary
Dynamic professional with a proven track record in customer engagement and safety adherence, honed at Maruti Suzuki Workshop and other esteemed venues. Excelled in roles requiring exceptional group assistance and social media management skills. Known for boosting customer loyalty and community event participation, consistently achieving top performance metrics.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Sopranos Pizza
Epping
09.2024 - 10.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
Front Desk Agent
SP Gardens (Marriage Palace Catering)
Pohir, India
04.2023 - 08.2024
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Resolved customer complaints promptly and courteously.
- Provided information about hotel amenities, services, and local attractions.
- Maintained cleanliness of lobby area at all times.
- Scheduled reservations for groups and special events.
- Ensured that all safety regulations were followed according to company standards.
- Monitored security cameras in lobby area as needed.
- Managed cash drawer responsibly throughout shift.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
EDP Manager
Maruti Suzuki Workshop, Lovely Autos
Ludhiana, India
09.2023 - 05.2024
- Developed and implemented an EDP system for the organization to improve efficiency.
- Monitored and evaluated existing EDP systems, identified areas of improvement, and suggested solutions.
- Maintained security protocols to ensure data integrity and confidentiality of information.
- Coordinated with vendors for purchasing the necessary equipment and software licenses.
- Performed regular maintenance checks on all EDP systems to ensure optimal performance.
- Analyzed problems reported by users in order to identify root cause and resolution.
- Identified potential risks associated with proposed changes in EDP systems.
Education
BBA - Human Resource Management, Managing People And Organisations, Information Technology in Action
Australian Catholic University
07-2024
12TH - English Core, Economics, Accountancy, Business Studies, Physical Education, Health & Physical Education, General Studies
CBSE
India01.2023
10TH -
CBSE
01.2021
Some College (No Degree) - MS Office
LogicalSpot
Punjab, IndiaSkills
- Business Intelligence
- Technical leadership
- Enterprise Architecture
- Adaptability and Flexibility
- Department management
- Time management abilities
- Excellent Communication
- Cross-functional team leadership
- Relationship Building
- Virtualization
- Active Listening
- Project Management
- Multitasking Abilities
- Time Management
- Budget Control
- Professionalism
Languages
- English
- Hindi
- Punjabi
Personal Information
- Father's Name: Sh. Rajwinder Singh
- Date of Birth: 04/01/05
- Gender: Male
- Marital Status: Unmarried
Timeline
Delivery Driver
Sopranos Pizza
09.2024 - 10.2024
EDP Manager
Maruti Suzuki Workshop, Lovely Autos
09.2023 - 05.2024
Front Desk Agent
SP Gardens (Marriage Palace Catering)
04.2023 - 08.2024
BBA - Human Resource Management, Managing People And Organisations, Information Technology in Action
Australian Catholic University
12TH - English Core, Economics, Accountancy, Business Studies, Physical Education, Health & Physical Education, General Studies
CBSE
10TH -
CBSE
Some College (No Degree) - MS Office
LogicalSpot
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