Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Navrin Henwood

Yamba,NSW

Summary

Dynamic and results-driven with a strong background in customer service at Wobbly Chook Brewing Co. Proven ability to enhance guest experiences through effective communication and food safety knowledge. Skilled in cash handling and all front of house and retail service, consistently fostering a positive team environment while ensuring compliance with health regulations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Employee

Wobbly Chook Brewing Co
YAMBA, New South Wales (NSW)
01.2022 - Current
  • Monitored food quality prior to serving, ensuring compliance with health regulations.
  • Processed payments accurately using cash registers and POS systems.
  • Managed phone inquiries, taking reservations and addressing customer questions effectively.
  • Trained new front of house staff on procedures and policies for consistent service.
  • Prepared beverages according to management’s established recipes and standards.
  • Maintained cleanliness in dining areas by clearing tables and sanitizing surfaces.
  • Facilitated seating arrangements to enhance guest comfort and experience.
  • Communicated orders to kitchen staff promptly for efficient service delivery.

Surf Instructor

Surf Camp Down Under
YAMBA, New South Wales (NSW)
01.2024 - 12.2024
  • Provided instruction on surfing techniques to individuals and small groups of up to 6 people.
  • Adhered to local laws pertaining to swimming and surfing regulations when teaching sessions.
  • Demonstrated proper water safety practices and etiquette for beachgoers.
  • Maintained detailed records of lesson progress for each student's development.
  • Instructed students on paddling, wave selection, maneuvering techniques, and board control skills.
  • Encouraged a positive learning atmosphere while teaching safe surfing habits.
  • Ensured that all necessary safety gear was provided to participants during each session.
  • Supervised swimmers in the water at all times to ensure their safety during activities.
  • Assisted with fitting wetsuits, selecting boards, and providing other equipment needs.
  • Inspired, supported and motivated students to help develop surfing skills.

Education

Year 9 -

McAuley Catholic College
Grafton

Skills

  • Customer service
  • Time management
  • Effective communication
  • Problem solving
  • Point of sale systems
  • Punctuality and reliability
  • Up-selling strategies
  • Team player attitude
  • Positive demeanor
  • Cash handling proficiency
  • Food safety knowledge
  • Health and safety
  • Greeting guests
  • Food handling

Affiliations

  • Surfing
  • Gym
  • Camping
  • Hanging at Yamba's beautiful beaches with friends

Certification

  • Recently acquired White Card

References

References available upon request.

Timeline

Surf Instructor

Surf Camp Down Under
01.2024 - 12.2024

Front of House Employee

Wobbly Chook Brewing Co
01.2022 - Current

Year 9 -

McAuley Catholic College
Navrin Henwood