Dynamic and results-driven with a strong background in customer service at Wobbly Chook Brewing Co. Proven ability to enhance guest experiences through effective communication and food safety knowledge. Skilled in cash handling and all front of house and retail service, consistently fostering a positive team environment while ensuring compliance with health regulations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Wobbly Chook Brewing Co
YAMBA, New South Wales (NSW)
01.2022 - Current
Monitored food quality prior to serving, ensuring compliance with health regulations.
Processed payments accurately using cash registers and POS systems.
Managed phone inquiries, taking reservations and addressing customer questions effectively.
Trained new front of house staff on procedures and policies for consistent service.
Prepared beverages according to management’s established recipes and standards.
Maintained cleanliness in dining areas by clearing tables and sanitizing surfaces.
Facilitated seating arrangements to enhance guest comfort and experience.
Communicated orders to kitchen staff promptly for efficient service delivery.
Surf Instructor
Surf Camp Down Under
YAMBA, New South Wales (NSW)
01.2024 - 12.2024
Provided instruction on surfing techniques to individuals and small groups of up to 6 people.
Adhered to local laws pertaining to swimming and surfing regulations when teaching sessions.
Demonstrated proper water safety practices and etiquette for beachgoers.
Maintained detailed records of lesson progress for each student's development.
Instructed students on paddling, wave selection, maneuvering techniques, and board control skills.
Encouraged a positive learning atmosphere while teaching safe surfing habits.
Ensured that all necessary safety gear was provided to participants during each session.
Supervised swimmers in the water at all times to ensure their safety during activities.
Assisted with fitting wetsuits, selecting boards, and providing other equipment needs.
Inspired, supported and motivated students to help develop surfing skills.