Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Navroop Kaur

Tarneit,VIC

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at SUBWAY® Restaurants. Mastered kitchen safety and cooking techniques, leading to a significant reduction in food waste at Hopetoun Tea Rooms. Skilled in customer service and health regulations, I consistently prioritize efficiency and quality in fast-paced environments. Detail-oriented culinary professional with experience in fast-paced kitchen environments. Skilled in inventory management, menu creation and food preparation. Highly organized and detail-oriented with excellent problem-solving and communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sandwich Artist

SUBWAY®Restaurants
04.2019 - Current
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Increased speed of service through effective multitasking and time management skills.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Trained new employees on company policies and procedures, contributing to overall team performance and growth.

Lead Sandwich Maker

Hopetoun Tea Rooms
09.2023 - 04.2024
  • Maintained current knowledge of industry trends, including popular ingredients or combinations that could be incorporated into offerings.
  • Reduced food waste with careful portion control and inventory management practices.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Monitored inventory and requisitioned low-stock items.
  • Implemented regular quality checks on ingredients to ensure freshness and prevent potential health hazards from spoiled products.

Team Member

Spudbar
10.2022 - 11.2023
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.

Education

Certificate IV - Commercial Cookery

Acumen Institute of Further Education
Melbourne, VIC
03.2023

Masters - Accounting And Business Management

Holmes Secondary College
Melbourne, VIC
11.2020

Skills

  • Customer Service
  • Kitchen Safety
  • Basic computer support
  • Health and Safety Regulations
  • Menu Planning
  • Cooking techniques

Certification

  • [Digital Marketing and E-commerce] Training - [3 Months]

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Lead Sandwich Maker

Hopetoun Tea Rooms
09.2023 - 04.2024

Team Member

Spudbar
10.2022 - 11.2023

Sandwich Artist

SUBWAY®Restaurants
04.2019 - Current

Certificate IV - Commercial Cookery

Acumen Institute of Further Education

Masters - Accounting And Business Management

Holmes Secondary College

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Navroop Kaur