Navroop SINGH
Castle Hill,NSW
Summary
Dynamic Customer Service Representative with proven expertise at Star Carwash The Ponds, excelling in complaint resolution and cash handling. Recognized for enhancing customer satisfaction through empathetic problem-solving and effective relationship building. Successfully resolved service delivery issues, ensuring a superior experience and fostering loyalty among key stakeholders. Ensuring customer experiences the best service prior to leaving the carwash
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Star Carwash The Ponds
03.2024 - 01.2025
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Cash Handling ( Daily Cash Handling)
Education
No Degree - Graduating
Castle Hill High School
Castle Hill10-2025
Skills
- Customer Service
- Cash Handling
- Up Selling
- Complaint resolution
- Account updating
- Key stakeholder relationship building
Languages
Hindi
Limited Working
Punjabi
Limited Working
English
Native or Bilingual
Timeline
Customer Service Representative
Star Carwash The Ponds
03.2024 - 01.2025
No Degree - Graduating
Castle Hill High School
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