NAWAL AL-MDWALI
CANBERRA
Summary
I’m a motivated professional with over ten years of experience in administration, compliance, customer service, and record-keeping from running a Family Day Care service. I’ve managed day-to-day operations like enrolments, invoicing, and reports, while keeping careful records for regulatory checks. I’m comfortable interpreting policies, managing risks, and keeping data safe. I enjoy making processes simpler and faster, and I’m skilled with Microsoft Office and basic databases. I’m eager to bring my hands-on experience to a new job.
Overview
9
9
years of professional experience
Work History
Educator
Early sunshine Family Day Care
Canberra
05.2017 - Current
Educator
Little Penguin Child care centre
Canberra
01.2021 - 01.2022
Education
Diploma - Early Childhood Education and care
Reach for Training
01.2015
Certificate IV - Business Administration
Canberra Institute of Technology
01.2015
Certificate IV - Written and Spoken English
Canberra Institute of Technology
01.2014
Bachelor - Business administration
University of science and technology
01.2007
Skills
Established effective communication channels with families and stakeholders to address inquiries and resolve issues
Oversaw management of sensitive information, ensuring adherence to privacy and confidentiality standards
Assisted in gathering data for reporting and analytics tasks Supported team members in keeping accurate records Aided in organizing data entry processes
Executed policy interpretation and delivered implementation support to uphold compliance standards
Assisted teams in identifying risks and developing strategies to mitigate them Supported implementation of risk management processes to improve project results Collaborated with stakeholders to resolve risk-related challenges
Assisted teams in upholding confidentiality and data protection standards Supported implementation of data security protocols Aided in compliance with privacy regulations
Assisted teams in recognizing opportunities for process improvement Supported efforts to simplify workflows and enhance productivity Collaborated with peers to adopt effective practices for operational activities
Languages
Arabic
Native or Bilingual
Timeline
Educator
Little Penguin Child care centre
01.2021 - 01.2022
Educator
Early sunshine Family Day Care
05.2017 - Current
Diploma - Early Childhood Education and care
Reach for Training
Certificate IV - Business Administration
Canberra Institute of Technology
Certificate IV - Written and Spoken English
Canberra Institute of Technology
Bachelor - Business administration
University of science and technology