Nawal Ali
Adelaide,SA
Summary
Motivated university student with strong work experience across customer service and team-based roles. Known for being reliable, adaptable, and quick to learn in fast-paced environments. Seeking an opportunity to contribute positively to a workplace while continuing to develop practical and transferable skills.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
Kmart
West Lakes, SA
01.2025 - Current
- Operated cash registers and processed customer transactions efficiently.
- Maintained merchandise displays and ensured products were well-stocked.
- Handled customer complaints with empathy and effective problem-solving skills.
- Followed company policies and procedures diligently relating to exchanges and returns.
- Built relationships with customers through friendly conversations.
Customer Service Team Member
Oportos
Adelaide, South Australia
01.2024 - 07.2024
- Developed strong customer relationships to encourage repeat business.
- Processed payments using cash registers and credit card machines.
- Prepared a variety of food items according to customer orders or restaurant recipes.
- Cleaned kitchen equipment and surfaces, including grills, fryers, ovens and other cooking equipment.
Education
High School Diploma -
Australian Islamic College
Adelaide, SA11-2024
Skills
- Communication
- Collaboration
- Patience
- Critical thinking
- Cash Register Operation
- Empathy
References
References available upon request.
Timeline
Customer Service Team Member
Kmart
01.2025 - Current
Customer Service Team Member
Oportos
01.2024 - 07.2024
High School Diploma -
Australian Islamic College