Nayara Gomes
Brisbane,QLD
Summary
Organized and dedicated Business Administration holding solid background in engineering. Successful experience in fast-paced environments. Offering keen attention to detail, leadership and management skills to manage multiple, concurrent tasks. Responsible, punctual and productive when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Operations Team Member
Brisbane Showgrounds
10.2018 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Cashier
Obrien
01.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
Team Leader
Benson's Showbags
08.2019 - 08.2022
- Managed day-to-day team member and placing staff according with them performance
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance each hour.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Worked closely with shift manager to solve problems and handle customer concerns.
Operation Team Member
Brisbane Racing Club
05.2018 - 03.2020
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Operated cash register to record transactions accurately and efficiently.
- Operated and closed down bar station according to sanitation regulations and safety standards.
Office Cleaner
BIC Services
10.2018 - 01.2022
- Time management and efficient cleaning methods to meet deadlines.
Senior Consultant
PwC Brasil
03.2015 - 01.2017
- Planned and monitored of physical-financial schedules, commissioning and project kick-off.
- Supported project planning and execution efforts relating to technical documentation, physical and financial control and process development.
- Audited infrastructure with recommendations of improvement to management.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Solicited client feedback on consultant performance and review, implement and execute changes to enhance each project delivery.
Education
Advanced Diploma of Leadership And Management -
Protea College
Brisbane, QLD06.2021
Advanced Diploma of Project Management -
Protea College
Brisbane, QLD06.2020
Bachelor of Civil Engineering -
PUC Goias
Brazil01.2014
Skills
- Project Management Experience
- Computer Proficiency and Microsoft
- Quality Assurance Controls
- Customer Relations and Communications
- Multitasking and Time Management
- Meticulous Attention to Detail
- Fast Learner
- Team Work
Additional Information
Fully COVID vaccination
Full work right
Language: English, Portuguese
Blue Card QLD
Drive license
Own Transportation
Timeline
Cashier
Obrien
01.2021 - Current
Team Leader
Benson's Showbags
08.2019 - 08.2022
Operations Team Member
Brisbane Showgrounds
10.2018 - Current
Office Cleaner
BIC Services
10.2018 - 01.2022
Operation Team Member
Brisbane Racing Club
05.2018 - 03.2020
Senior Consultant
PwC Brasil
03.2015 - 01.2017
Advanced Diploma of Leadership And Management -
Protea College
Advanced Diploma of Project Management -
Protea College
Bachelor of Civil Engineering -
PUC Goias
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