Summary
Overview
Work History
Education
Skills
Accomplishments
Workshop
Certification
Websites
Voluntary work
Timeline
Generic
Nayna Afroz

Nayna Afroz

Perth,WA

Summary

Analytical professional with expertise in SQL and Python, focused on problem-solving and effective communication. Experience in collaborating with cross-functional teams to document processes and improve operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Leader

Grill'd
Perth, WA
10.2024 - Current
  • Achieved promotion to leadership position due to strong work ethic and exceptional customer service.
  • Assisted in creating a welcoming environment through effective team communication and collaboration.
  • Collaborated with management to optimize workflows and enhance service efficiency.

Sales Associate

Amart Furniture
Perth, WA
10.2024 - 12.2024
  • Assisted customers in selecting products and processed transactions with accuracy using point-of-sale systems.
  • Managed customer inquiries, resolving issues promptly and effectively.
  • Participated in inventory management to monitor stock levels and replenish items as needed.

Junior Business Analyst

Pinovation Tech Ltd
Dhaka, Dhaka
09.2023 - 05.2024
  • Analyzed data trends to enhance business decision-making processes.
  • Collaborated with cross-functional teams to define software solution requirements.
  • Documented business processes and workflows, improving operational efficiency.
  • Maintained comprehensive project documentation including requirements traceability matrix and user guides.

Education

MBA - Banking

University of Dhaka
Dhaka, Bangladesh
10-2023

BBA - Banking And Insurance

University of Dhaka
Dhaka, Bangladesh
04-2022

Master of Commerce - Information Systems And Technology

Curtin University
Perth, WA

Skills

  • Data analysis and mining
  • Project documentation and finance
  • Customer relationship management
  • Problem solving and leadership
  • Effective communication
  • SQL and Python proficiency
  • Stakeholder analysis
  • Technical writing
  • Business process documentation
  • Workflow optimization
  • Team collaboration
  • Web reporting tools
  • Strategic planning
  • Analytical thinking
  • Risk assessment

Accomplishments

  • Ranked among the faculty's top-performing students
  • International Student Merit-Based Scholarship by Curtin University
  • Governments' merit-based scholarship for BBA results by Dhaka University
  • Governments' merit-based scholarship in Public Examination by Education Board

Workshop

  • FBL High Achievers Program: Stanford Life Design Curriculum

Certification

  • Data analytics and visualization using Excel and Python
  • Excel skills for business: essentials

Voluntary work

  • Volunteered at JAAGO Foundation

Worked for women's empowerment and street child education

  • Club member at Voice of Business at Dhaka University

which guided young business students to the right career paths

Timeline

Team Leader

Grill'd
10.2024 - Current

Sales Associate

Amart Furniture
10.2024 - 12.2024

Junior Business Analyst

Pinovation Tech Ltd
09.2023 - 05.2024

MBA - Banking

University of Dhaka

BBA - Banking And Insurance

University of Dhaka

Master of Commerce - Information Systems And Technology

Curtin University
Nayna Afroz