Nayna Afroz
Perth,WA
Summary
Analytical professional with expertise in SQL and Python, focused on problem-solving and effective communication. Experience in collaborating with cross-functional teams to document processes and improve operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Grill'd
Perth, WA
10.2024 - Current
- Achieved promotion to leadership position due to strong work ethic and exceptional customer service.
- Assisted in creating a welcoming environment through effective team communication and collaboration.
- Collaborated with management to optimize workflows and enhance service efficiency.
Sales Associate
Amart Furniture
Perth, WA
10.2024 - 12.2024
- Assisted customers in selecting products and processed transactions with accuracy using point-of-sale systems.
- Managed customer inquiries, resolving issues promptly and effectively.
- Participated in inventory management to monitor stock levels and replenish items as needed.
Junior Business Analyst
Pinovation Tech Ltd
Dhaka, Dhaka
09.2023 - 05.2024
- Analyzed data trends to enhance business decision-making processes.
- Collaborated with cross-functional teams to define software solution requirements.
- Documented business processes and workflows, improving operational efficiency.
- Maintained comprehensive project documentation including requirements traceability matrix and user guides.
Education
MBA - Banking
University of Dhaka
Dhaka, Bangladesh10-2023
BBA - Banking And Insurance
University of Dhaka
Dhaka, Bangladesh 04-2022
Master of Commerce - Information Systems And Technology
Curtin University
Perth, WASkills
- Data analysis and mining
- Project documentation and finance
- Customer relationship management
- Problem solving and leadership
- Effective communication
- SQL and Python proficiency
- Stakeholder analysis
- Technical writing
- Business process documentation
- Workflow optimization
- Team collaboration
- Web reporting tools
- Strategic planning
- Analytical thinking
- Risk assessment
Accomplishments
- Ranked among the faculty's top-performing students
- International Student Merit-Based Scholarship by Curtin University
- Governments' merit-based scholarship for BBA results by Dhaka University
- Governments' merit-based scholarship in Public Examination by Education Board
Workshop
- FBL High Achievers Program: Stanford Life Design Curriculum
Certification
- Data analytics and visualization using Excel and Python
- Excel skills for business: essentials
Voluntary work
- Volunteered at JAAGO Foundation
Worked for women's empowerment and street child education
- Club member at Voice of Business at Dhaka University
which guided young business students to the right career paths
Timeline
Team Leader
Grill'd
10.2024 - Current
Sales Associate
Amart Furniture
10.2024 - 12.2024
Junior Business Analyst
Pinovation Tech Ltd
09.2023 - 05.2024
MBA - Banking
University of Dhaka
BBA - Banking And Insurance
University of Dhaka
Master of Commerce - Information Systems And Technology
Curtin University