Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Naz Macaulay

Brisbane

Summary

Versatile and results-oriented Project Coordinator with over a decade of experience supporting senior leaders and delivering impactful projects across various sectors, including infrastructure, government, and private. Known for driving operational efficiency, coordinating intricate projects, and cultivating strong relationships with stakeholders at all levels. Demonstrates a strategic approach combined with hands-on execution, effectively managing timelines, budgets, and risks. Highly proficient in Agile methodologies, executive reporting, and cross-functional collaboration, enabling successful project delivery in dynamic and fast-paced environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Project Coordinator

Cross River Rail Delivery Authority
05.2024 - Current
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Achieved a 25% reduction in preparation time by streamlining process improvement with software solutions increasing
    productivity levels.
  • Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
  • Assisted in risk management processes, proactively identifying potential issues and creating contingency plans accordingly.

Project Support Officer

Cross River Rail Delivery Authority
07.2022 - 04.2024
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimise time.
  • Supported project managers and SME's in achieving milestones by closely monitoring progress and identifying potential bottlenecks.
  • Provided administrative support for multiple projects including two office moves, ensuring smooth operations across all initiatives.
  • Maintained and updated various reports and contributed to the preparation of briefing notes, correspondence, and presentations for effective reporting.
  • Fostered cross-functional collaboration and a positive work atmosphere, enabling team members to thrive.
  • Enhanced administrative support efficiency by 25% via the creation of standardised templates for meeting agendas, minutes and presentations.
  • Adhered to strict regulatory guidelines, ensuring all project activities were in compliance with industry standards and government requirements.

Executive Assistant to the Chief Financial Officer

Blackwoods
04.2022 - 06.2022
  • Delivered comprehensive administrative support to the CFO and Finance team, facilitating efficient service delivery through effective diary and inbox management, preparation of board papers, and providing secretariat assistance on behalf of the CFO.
  • Coordinated complex travel arrangements for Executives and the broader Queensland team.
  • Supported the financial team with accurate document preparation for board meetings, presentations, and reports.
  • Coordinated cross-departmental communication, fostering collaboration between finance teams and other business units.

Executive Assistant to the General Manager

Emeco
09.2021 - 03.2022
  • Managed the daily operations for two General Managers and the broader team, including scheduling appointments, meetings, and conferences.
  • Managed invoicing process for check requests, credit card requests, expense reports and travel and mileage forms.
  • Coordinated travel arrangements, accommodations, and itineraries for executives, resulting in seamless business trips.
  • Identified opportunities for streamlining workflows within the office environment through process analysis or technology implementation.

Executive Assistant to the Chief Executive Officer

The Reef Hotel Casino
01.2016 - 09.2021
  • Managed the operations of the Casino Executive Office, including the preparation and oversight of daily, weekly, and monthly financial reports, as well as conducting in-depth statistical analysis for the Executive Leadership Team and Board Members.
  • Anticipated potential challenges in daily operations and devised appropriate solutions to maintain uninterrupted workflow in the executive office.
  • Supported strategic planning initiatives by providing administrative assistance during Board of Directors meetings.
  • Achieved cost reductions by negotiating vendor contracts for consumables and services.
  • Assisted in budget management by monitoring expenditures, processing expense reports, and reconciling accounts for the executive office.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Designed and implemented a data collection system using Microsoft Excel and Power BI, optimising statistical analysis for management and reducing manual reporting time by 50%.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.

Administration Manager

Australian Radio Network
06.2013 - 12.2015
  • Managed the organisation of radio advertising for Account Managers and provided administrative support to State Managers and the General Manager of Queensland.
  • Coordinated cross-functional efforts between sales, marketing, promotions, programming, and production teams to ensure seamless execution of advertising campaigns.
  • Implemented effective time management techniques to balance account management responsibilities with prospecting efforts efficiently.
  • Managed up to 10 accounts simultaneously while ensuring timely execution of campaigns and meeting performance metrics.
  • Negotiated favorable contracts for both the radio station and clients, ensuring maximum value for all parties involved.

Education

Bachelor of Arts - Business Administration

University of Canberra
Canberra, ACT

Skills

  • Problem Solving & Critical Thinking
  • Business Process Mapping & Improvement
  • Stakeholder Engagement & Communication
  • Project Scheduling & Timeline Management
  • Creative Solutions & Strategic Innovation
  • Deadline Management
  • Adaptability & Flexibility
  • Collaborative Teamwork & Facilitation
  • Management of Multiple Priorities
  • Documentation & Reporting
  • Leadership & Team Management
  • Resource Allocation & Management

Accomplishments

  • Collaborated with team of 6 in the development and implementation of the Program Delivery Operating Model at Cross River Rail.
  • Designed and implemented process improvements across multiple roles, achieving up to 30% efficiency gains.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Prepared detailed statistical analyses and financial reports while redesigning template automation cutting reporting time by 50%.
  • Awarded the quarterly employee ‘Gold Star Award’ at The Reef Hotel Casino for outstanding contribution towards reporting excellence.

Certification

  • Mini MBA – Australian Institute of Management, December 2024
  • Agile Project Management – Australian Institute of Management, August 2024
  • Project Management Essentials – Australian Institute of Management, October 2024

Timeline

Project Coordinator

Cross River Rail Delivery Authority
05.2024 - Current

Project Support Officer

Cross River Rail Delivery Authority
07.2022 - 04.2024

Executive Assistant to the Chief Financial Officer

Blackwoods
04.2022 - 06.2022

Executive Assistant to the General Manager

Emeco
09.2021 - 03.2022

Executive Assistant to the Chief Executive Officer

The Reef Hotel Casino
01.2016 - 09.2021

Administration Manager

Australian Radio Network
06.2013 - 12.2015

Bachelor of Arts - Business Administration

University of Canberra
Naz Macaulay