Summary
Overview
Work History
Education
Skills
Reference
Certification
Timeline
Generic

Nazanin Bagheri Jebeli

North Ryde,NSW

Summary

I am a hardworking customer service specialist, having worked in the community support sector for over a year. I have been responsible for providing tailored support to clients and coordinating the provision of services between clients and providers. I pride myself on having exemplary administration skills, with my previous roles necessitating regular communication with clients, colleagues and other service providers, and meticulous record-keeping. I excel at prioritising clients’ needs and conflicting tasks, and enjoy working both in a team and having the autonomy to use my own initiative.

Overview

6
6
years of professional experience
1
1
Certification

Work History

DISABILITY SUPPORT COORDINATOR

Love Hope Care
07.2023 - Current
  • Demonstrated exceptional organizational skills in managing multiple NDIS participant plans, ensuring timely reviews and adherence to high care standards
  • Excelled in effective communication, bridging clear and constructive dialogues between participants, families, and NDIS, fostering an informed support ecosystem.

Community support worker

New Horizons
04.2021 - 02.2024
  • Supported clients with complex physical and psychological disabilities
  • Provided assistance in personal care and physical, social and household support
  • Maintained detailed records of client care.

Community Service Coordinator

The Social Outfit
10.2018 - 07.2023
  • Strengthened relationships with local organizations through regular communication and collaboration.
  • Enhanced community engagement by organizing and executing various events and initiatives.
  • Coordinated volunteer efforts, ensuring efficient use of resources and maximum impact on the community.
  • Assisted in fundraising efforts, contributing to the financial success of community programs.
  • Maintained accurate records of community events, meetings, and communications for reference purposes.

support worker

homeWise health
09.2019 - 07.2022
  • Assisted clients with disabilities in any way necessary to facilitate independence and wellbeing
  • Worked to improve and enhance clients’ lives through effective and compassionate care
  • Travelled to clients’ homes to provide healthcare services and ensure continuity of care
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated
  • Administered medication as directed by physician
  • Supervised daily activities and provided assistance when needed.

Education

No Degree - Medicine (Pre-Medicine)

Najaf Abad University

Diploma of Community Services CHC52015-01

Certificate II - Business

OPTECH
07.2021

Skills

  • Disability Support Expertise: A track record of providing individualized care to people with disabilities, leveraging my extensive experience and educational background
  • Communication and Collaboration: Strong capabilities in fostering effective communication and collaboration with healthcare teams, ensuring integrated care solutions
  • NDIS Coordination and Plan Efficiency: Proven success in enhancing NDIS plan efficiency, achieving participant satisfaction through optimized plans
  • Problem-Solving: Dynamic problem- solving skills to adapt and address complex challenges in accordance with NDIS guidelines

Reference

Sarah Babaki, Sarahb@lovehopecare.com.au

0412 401 444

Certification

  • Diploma of Community Services CHC52015-01
  • Certificate II Business
  • First Aid and CPR

Timeline

DISABILITY SUPPORT COORDINATOR

Love Hope Care
07.2023 - Current

Community support worker

New Horizons
04.2021 - 02.2024

support worker

homeWise health
09.2019 - 07.2022

Community Service Coordinator

The Social Outfit
10.2018 - 07.2023

No Degree - Medicine (Pre-Medicine)

Najaf Abad University

Diploma of Community Services CHC52015-01

Certificate II - Business

OPTECH

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