Nazanin Kordinejad
Baulkham Hills,Australia
Summary
Organized and resilient team player with over five years of experience in hospitality and retail. Demonstrates excellent time management and customer service skills, ready to contribute to a new team. Seeking an internship to support an associate degree in international hotel management. Strong work ethic, adaptability, and exceptional interpersonal skills enhance effectiveness in both supervised and unsupervised environments.
Overview
12
12
years of professional experience
Work History
The Sage Collective Fashion Store
11.2023 - 04.2024
- Ensuring elevated levels of customer satisfaction through excellent sales service
- Ascertain customers need
- Welcome and greet customers
- Handling customer complaints to ensure satisfaction
- Manage point-of-sale processes
- Maintain outstanding store condition and visual merchandising
- Maintain stock levels to maximise sales
Universal Painting Australia Administration
01.2015 - 01.2018
- General administration
- Sending invoice and quotations
- Helpful and friendly customer service
- Handling queries and complaints via phone, email, and general correspondence
The Great Bagel and Coffee Company
Sydney, NSW
10.2012 - 01.2015
- Interacting with customers and taking orders
- Restocking and inventory management
- Taking payments and handling cash
- Maintaining food hygiene and safety standards
- Liaising with kitchen and wait staff regarding the menu and customers
Education
Diploma - Hospitality Management
Frontier
01.2023
Certificate - Espresso Art and Cafe Beverage and Kitchen Hygiene
01.2019
Certificate III - Retail and Shop Security
Baulkham Hills TAFE
01.2017
Diploma - Business Administration
Baulkham Hills TAFE
01.2013
Associate Degree - International Hotel and Tourism Management
The Hotel School (Southern Cross University)
Skills
- Able to work well and contribute within any team
- Excellent problem solving and ability to prioritise
- Leadership
- Effective communication
- Handling difficult customers
- Food and beverage service skills including café art
- Experienced sales professional
- Cash handling, invoicing and POS
- Office administration
- First aid and CPR
- Computer skill
- Bilingual
Timeline
The Sage Collective Fashion Store
11.2023 - 04.2024
Universal Painting Australia Administration
01.2015 - 01.2018
The Great Bagel and Coffee Company
10.2012 - 01.2015
Diploma - Hospitality Management
Frontier
Certificate - Espresso Art and Cafe Beverage and Kitchen Hygiene
Certificate III - Retail and Shop Security
Baulkham Hills TAFE
Diploma - Business Administration
Baulkham Hills TAFE
Associate Degree - International Hotel and Tourism Management
The Hotel School (Southern Cross University)
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