Nazeefah Ahmed
Rouse Hill
Summary
Current second year medical student with part-time customer service and office support roles. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organisational skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Dental Receptionist
Taylor Street Dental
07.2022 - 12.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
Receptionist/Administration Assistant
Kildare Road Medical Centre
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel
Receptionist Assistant
Finesse Dental
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Confirmed appointments, communicated with clients and updated client records.
Customer Service Assistant
Castle Hill RSL Group
10.2021 - Current
- Delivered quality customer service to address urgent needs and cleaning requests.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Tutor
Hills Home Tuition
04.2020 - 01.2023
- Tutored students ranging from Year 6-12, providing homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Designed engaging lessons, using art and visual aids to enhance learning process.
Waitress
Frankies Food Factory
01.2020 - 04.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
M.D. - Doctor of Medicine
Macquarie University
Sydney, NSW01-2027
Bachelor of Clinical Science - Faculty of Health And Medicine
Macquarie University
Sydney, NSWHigh School Diploma -
The Hills Grammar School
Sydney, NSW11.2019
Skills
- Written Communication
- Self-Motivated
- Excellent Communication
- Cultural Awareness
- Attention to Detail
- Dependable and Responsible
- Teamwork and Collaboration
- Good Telephone Etiquette
Certification
- RSA and RCG
- P2 Drivers License
Timeline
Dental Receptionist
Taylor Street Dental
07.2022 - 12.2022
Customer Service Assistant
Castle Hill RSL Group
10.2021 - Current
Tutor
Hills Home Tuition
04.2020 - 01.2023
Waitress
Frankies Food Factory
01.2020 - 04.2021
Bachelor of Clinical Science - Faculty of Health And Medicine
Macquarie University
High School Diploma -
The Hills Grammar School
- RSA and RCG
- P2 Drivers License
Receptionist/Administration Assistant
Kildare Road Medical Centre
Receptionist Assistant
Finesse Dental
M.D. - Doctor of Medicine
Macquarie University
Similar Profiles
Brian D. FaddenBrian D. Fadden
MANAGING PARTNER at TAYLOR STREET TAPMANAGING PARTNER at TAYLOR STREET TAP
Liam FaddenLiam Fadden
BARTENDER/BARBACK/SECURITY at TAYLOR STREET TAPBARTENDER/BARBACK/SECURITY at TAYLOR STREET TAP
Ammarah AhsanAmmarah Ahsan
Dental Assistant Volunteer at Taylor Choice DentalDental Assistant Volunteer at Taylor Choice Dental