NAZIA ALI
Melbourne
Summary
Master's in Analytics student at RMIT University, currently seeking roles as a Product Manager, SQL Analyst, or Database Designer. With two years of experience in product management, I bring strong expertise in project management, data analysis, and cross-functional collaboration. Proficient in SQL, database design, and e-commerce platforms, I have a solid understanding of agile methodologies, customer engagement strategies, competitor analysis, and data-driven decision-making. I am eager to leverage my skills in product development, market expansion, and analytical insights to contribute to the success of a forward-thinking organization.
Overview
4
4
years of professional experience
Work History
Patron Services and Ops
Spark Event Group
Melbourne
01.2025 - Current
- Managed ticketing and patron services at high-profile events, including the Australian Open 2025 and Aus Grand Prix 2025.
- Ensured seamless entry and exit operations using QR scanning systems.
- Provided exceptional customer service, promptly resolving attendee inquiries.
- Maintained event flow, crowd management, and operational efficiency.
Associate Product Manager
Shiprocket India
07.2023 - 07.2024
- Orchestrated the launch of a new e-commerce platform, Engage 360, boosting customer engagement by 15% post-launch through rigorous agile methodologies and competitor research(Clevertap, Webengage, Klaviyo)
- Improved product profitability by identifying and optimizing underperforming features (Journeys, Magento integration) based on data insights and user feedback
- Led a cross-functional team to develop and integrate features ('Magic link', 'Template Gallery', 'Suppression List') that reduced churn by 9% using targeted engagement tactics
- Collaborated closely with UX/UI and development teams, creating wireframes in FigJam and freehand to streamline communication and implementation processes
- Managed detailed product requirement documents and oversaw fortnightly sprints using JIRA to maintain project momentum and meet deliverables effectively
- Responsible for sharing monthly email updates to business teams and stakeholders about product advancements
Product Analyst
AdvantageClub.ai
06.2022 - 07.2023
- Managed clients across diverse sectors including Security Bank Corporation (Philippines and USA), Amdocs Global, and Kotak Mahindra Bank, effectively analyzing and addressing client needs, resulting in a 98% satisfaction rate
- Fostered seamless project alignment and achievement of objectives through collaboration with cross-functional teams
- Conducted over 15 presentations and managed 50+ tasks on Trello Boards, consistently surpassing project timelines
- Played a pivotal role in the development of two new products: the Reimbursement module and Reports Dashboard for the customer database, significantly enhancing platform capabilities
- Facilitated seamless client onboarding and stakeholder management to enhance integration and satisfaction
Business Development Intern
MyHQ Workspaces
12.2020 - 05.2021
- Managed the company's primary product, achieving a 125% revenue increase within the first two months through effective cold calling and client retention strategies
- Designed the website struct for the key product- Virtual offices, using Shopify, enhancing user experience and navigation
- Closed numerous marketing packages and established partnerships with over 90 spaces within three months, demonstrating strong negotiation and collaboration skills
Education
Masters - Analytics
RMIT University
Melbourne, Australia06-2026
Bachelor of Technology - Computer Science Engineering
PEC University of Technology
Chandigarh, India05.2022
Skills
- JIRA
- Trello
- Product Roadmapping
- Figma
- Miro
- SQL
- MS Office Suite
- Agile Scrum Management
- Dynamic Public Speaking
- Time Management
- Cross-functional collaboration
- Data analysis
- Project management
- Customer service
Volunteer Experience
National Service Scheme, India
- Provided weekly tutoring sessions in English and Mathematics to children of university support staff., Focused on building foundational skills and improving academic performance.
Affiliations
Head of Press Release and Printing | PEC Centenary Celebrations
- Led a team of 30 students in preparing speeches, press releases, and PR materials for executives and news channels.
- Managed the design and distribution of celebration invitations for the event
- Coordinated with media outlets and stakeholders to ensure seamless event communication and publicity
Organizer and Emcee | PEC Webinars during COVID-19 Lockdown
- Connected with notable alumni across various industries to organize large-scale webinars, providing students with insights into alumni experiences and career guidance.
Timeline
Patron Services and Ops
Spark Event Group
01.2025 - Current
Associate Product Manager
Shiprocket India
07.2023 - 07.2024
Product Analyst
AdvantageClub.ai
06.2022 - 07.2023
Business Development Intern
MyHQ Workspaces
12.2020 - 05.2021
Masters - Analytics
RMIT University
Bachelor of Technology - Computer Science Engineering
PEC University of Technology
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