Nazia Nahid
Bardia,NSW
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Food Service Assistant with 10+ years of customer service and food handling experience. Memorizes menu items and orders, playing key roles in quality and timely food preparation. Organized and independent worker focused on safely handling food items in alignment with allergies and nutritional restrictions.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
ISEND CARGO Pty Ltd
05.2021 - Current
- Taking orders from clients
- Emailing, follow up and updating clients
- Attending clients in person and over the phone
- Communicating with upper management regarding information
- Professional face to face customer service
- Maintaining confidentiality of clients
- Efficient interpersonal and problem solving skills
- Good team player and team co-ordinate
Food Service Assistant and Leading Hand
NSW Health
02.2014 - Current
- managing difficulties in a calm and diplomatic manner
- delivering right foods to the right patients and taking orders from them.
- responsible for personal work assignments to assure coverage.
- verified cleanliness of facilities and inspect as necessary.
- adhered to safe work practices, food safety regulations, and corporate guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Developed and maintained positive relationships with customers to enhance service.
- Assisted patients with menu choices, recommending pairings in alignment with preferences.
Education
Certificate III - Health Administration
TAFE Ultimo
Ultimo, NSW04.2020
Certificate III - Nutrition And Dietics
TAFE Ultimo
Ultimo, NSW11.2014
Skills
- Performance Improvement
- Training and Development
- Data Evaluation
- Recordkeeping
- Excel Spreadsheets
- Customer Service
- Employee Training
- MS Word
- MS Powerpoint
- MS Excel
Timeline
Administrative Assistant
ISEND CARGO Pty Ltd
05.2021 - Current
Food Service Assistant and Leading Hand
NSW Health
02.2014 - Current
Certificate III - Health Administration
TAFE Ultimo
Certificate III - Nutrition And Dietics
TAFE Ultimo
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