Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nazib Hussain

Mount Druitt,NSW

Summary

Hardworking employee enthusiastic about learning New technology inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

5
5
years of professional experience

Work History

Delivery Driber

Uber Eats
01.2022 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Completed on-time deliveries by choosing best and most efficient routes
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries
  • Inspected and maintained delivery vehicles regularly to keep in safe working order
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules
  • Successfully avoided time delivery delays by carefully planning best routes
  • Loaded and unloaded various delivery vehicles with correct order and balancing
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes

Warehouse Clerk

Dicker Data
01.2019 - 01.2022
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Completed cycle counts and monthly inventory.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Completed cycle counts and monthly inventory
  • Trained and developed warehouse staff on safety measures
  • Compared shipping orders and invoices against contents received to verify accuracy
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials

Customer Service Specialist

NSW Land Registry Services
01.2021 - 01.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
  • Maintained and managed customer files and databases
  • Developed customer service improvement initiatives to decrease customer wait times

Education

Associate of Applied Science - Database Management

Tafe
NSW
01.2018

Associate of Applied Science - Java

TAFE
Sydney, NSW
2016

Skills

  • Dependable and Responsible
  • Microsoft Office
  • Attention to Detail
  • G-Suite
  • Service delivery
  • Database management software
  • Solutions deployment

Timeline

Delivery Driber

Uber Eats
01.2022 - Current

Customer Service Specialist

NSW Land Registry Services
01.2021 - 01.2021

Warehouse Clerk

Dicker Data
01.2019 - 01.2022

Associate of Applied Science - Database Management

Tafe

Associate of Applied Science - Java

TAFE

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