Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Nazir Ahmad

Richmond

Summary

Passionate about customer service and client care.

Professional driver with significant experience in operating heavy vehicles. Known for strong safety practices, punctuality, and reliability. Adept at navigating diverse routes, maintaining vehicle conditions, and adhering to transport regulations. Valued team member with strong focus on collaboration and adaptability to changing schedules and demands.

Overview

19
19
years of professional experience

Work History

Heavy Vehicle Driver

Fisal Mover
01.2023 - 01.2025
  • Safely operated heavy transport vehicles for residential and commercial moving services
  • Conducted routine vehicle inspections and ensured compliance with road safety regulations
  • Loaded and unloaded cargo with proper care and equipment handling
  • Maintained timely delivery schedules and excellent customer service

Tour Driver

Self-Employed
01.2021 - 01.2024
  • Provided safe and professional transport services to local and international tourists across northern Pakistan
  • Specialized in long-distance driving from Islamabad to Gilgit and nearby tourist destinations
  • Maintained vehicles to ensure safety, comfort, and reliability during mountainous travel
  • Offered local guidance and basic translation for non-native travellers
  • Built strong customer relationships through punctuality, courteous service, and problem-solving on the road

Owner & Tour Operator

Unique Tours
01.2013 - 01.2020
  • Founded and managed a local tour company offering guided travel services across northern Pakistan
  • Organized custom travel packages, transportation, and lodging for domestic and international clients
  • Supervised a small team of drivers and guides, ensuring excellent customer service and logistics coordination
  • Managed bookings, budgets, and partnerships with hotels and restaurants
  • Business ceased operations in 2020 due to the COVID-19 pandemic and travel restrictions

Banquet Captain

Dhow Palace Hotel
01.2011 - 01.2013
  • Supervised banquet staff and coordinated event setups for weddings, conferences, and corporate functions
  • Ensured timely service, guest satisfaction, and adherence to hotel standards
  • Collaborated with kitchen and event teams to deliver seamless hospitality experiences
  • Trained and guided new service staff on banquet protocols and customer service etiquette

Housekeeping Supervisor

Al Murij Rotina Hotel
01.2008 - 01.2011
  • Supervised housekeeping staff across multiple hotel and residential properties
  • Assigned daily tasks, inspected rooms and public areas to ensure cleanliness standards were met
  • Trained staff on safety procedures, chemical use, and customer service etiquette
  • Maintained inventory of cleaning supplies and reported maintenance issues promptly
  • Ensured compliance with hygiene and health regulations in accordance with UAE hospitality standards

Restaurant Manager

Serena Hotel
01.2006 - 01.2008
  • Managed daily operations of a high-end hotel restaurant, ensuring excellent guest service and smooth service flow
  • Supervised front-of-house staff, managed scheduling, and handled training for new hires
  • Coordinated with the kitchen and banquet departments to maintain food quality and service timing
  • Maintained hygiene standards, inventory control, and customer satisfaction metrics
  • Handled VIP bookings, event dining, and special customer requests professionally

Education

Training Certificate - Hotel Management

Food Service Qualification
Serenia Hotel
01-2007

Training Certificate - Hotel Management

AL Murij Ratina Hotel
Dubai, UAE
01-2008

Skills

  • Hospitality & Customer Service
  • Guest service and satisfaction management
  • Restaurant and banquet operations
  • Staff supervision and team coordination
  • Event and dining service planning
  • VIP and group service handling
  • Housekeeping & Facility Management
  • Room inspection and cleaning standards enforcement
  • Staff training in hygiene and safety procedures
  • Inventory control of cleaning supplies and equipment
  • Familiar with UAE hospitality and sanitation standards
  • Tourism & Transport
  • Long-distance driving across mountainous and city routes
  • Route planning: Islamabad to Gilgit & northern areas
  • Vehicle maintenance and daily safety checks
  • Tour coordination and client handling
  • Business operations and customer booking management
  • Professional Skills
  • Strong time management and organization
  • Excellent communication (Urdu, Basic English, Basic Arabic)
  • Problem-solving and crisis handling on the road and in service settings
  • Leadership and hands-on training experience

LANGUAGES

English (fluent written/spoke)
Urdu (fluent written/spoken)
Urdu (Fluent)
English (Basic – Conversational)

Timeline

Heavy Vehicle Driver

Fisal Mover
01.2023 - 01.2025

Tour Driver

Self-Employed
01.2021 - 01.2024

Owner & Tour Operator

Unique Tours
01.2013 - 01.2020

Banquet Captain

Dhow Palace Hotel
01.2011 - 01.2013

Housekeeping Supervisor

Al Murij Rotina Hotel
01.2008 - 01.2011

Restaurant Manager

Serena Hotel
01.2006 - 01.2008

Training Certificate - Hotel Management

Food Service Qualification

Training Certificate - Hotel Management

AL Murij Ratina Hotel
Nazir Ahmad