Nchimunya Chitumbo
Perth,WA
Summary
I have extensive experience in the disability and care sector, having worked with a disability company for several years. My role has involved supervising and coordinating care for clients, supporting staff, and ensuring high-quality service delivery. I have developed strong skills in leadership, communication, and problem-solving, which are crucial in managing a team and addressing the diverse needs of clients in a respite center. My background also includes collaborating with families and other stakeholders to create personalized care plans, ensuring compliance with policies and regulations, and maintaining accurate documentation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
Bertram Cottages Respite
01.2023 - Current
- Supervision: Overseeing staff and ensure quality care for clients.
- Coordination: Organizing daily activities and schedules.
- Support: Assisting staff with client needs and behavior management.
- Communication: Liaising between staff, clients, families, and management.
- Training: Providing ongoing training and mentorship for team members.
- Documentation: Ensuring accurate record-keeping and reporting.
- Problem-Solving: Addressing issues and emergencies promptly.
- Compliance: Ensuring adherence to policies, procedures, and regulations.
Support Worker
Philliacare Pty
01.2022 - 01.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
- Monitored client vital signs, administered medications, and tracked behaviors to keep the healthcare supervisor well-informed
- Maintained safety with tidy, clean, and hazard-free home environments
Education
Primary School Cert -
Libala Adventist School
Diploma of Community Services -
Lead College Perth
Perth, WA11.2024
CERT IV - Disability
Futuristic Training And Education Australia
Perth, WA05.2024
CERT IV IN BOOKKEEPING AND ACCOUNTING -
Lead College Pty
TAFE 12.2022
High School Certificate -
Mwembeshi Secondary School
11.2019
Skills
- Leadership: Ability to guide and motivate a team
- Communication: Strong verbal and written skills for effective interaction
- Organization: Excellent time management and coordination abilities
- Problem-Solving: Aptitude for handling conflicts and emergencies
- Empathy: Understanding and compassion for clients' needs
- Adaptability: Flexibility to handle diverse situations and changes
- Decision-Making: Confidence in making informed and timely decisions
- Attention to Detail: Ensuring accurate documentation and compliance
Certification
- First Aid
- Manual Handling
- Working with Children Check
- CERT IV In Bookkeeping and Accounting
- CERT IV in Disability
- Hand Hygiene Control
- Driving License
Timeline
Team Leader
Bertram Cottages Respite
01.2023 - Current
Support Worker
Philliacare Pty
01.2022 - 01.2023
Primary School Cert -
Libala Adventist School
Diploma of Community Services -
Lead College Perth
CERT IV - Disability
Futuristic Training And Education Australia
CERT IV IN BOOKKEEPING AND ACCOUNTING -
Lead College Pty
High School Certificate -
Mwembeshi Secondary School
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