Summary
Overview
Work History
Education
Skills
Websites
Projects & Achievements
Timeline
Generic

Neda Paydar

Summary

Detail-oriented Business Analyst with more than 7 years of professional experience in developing innovative solutions to organizational problems across diverse industries.

Demonstrated proficiency in translating business requirements into technical specifications, designing interactive prototypes, and ensuring the successful implementation of IT projects. I am dedicated to driving process improvement and optimizing workflows to enhance operational efficiency. I am a skilled communicator and team player, with a proven ability to work closely with IT teams and stakeholders at all levels to understand business needs and deliver technical solutions.

Overview

8
8
years of professional experience

Work History

Senior Business Analyst

SRA Information Technology
ACT
08.2022 - Current
  • Elicited and gathered data and business requirements by conducting meetings and workshops with internal and external stakeholders, document review, and research and maintained requirements traceability throughout the project’s lifecycle
  • Acted as a liaison between business and IT team to translate the business requirements into technical specification, writing functional and non-functional requirements and make sure that system will meet the desired outcome
  • Involved customers in validating assumptions, pain points, and designs while translating business needs to technical rules using UML DFD, Class, and Use Case diagrams
  • Documented complex business requirements using Epics and User Stories, Process Workflows, and Use Cases Scenarios
  • Worked closely with solution architects and development teams to ensure the implemented solution meets the acceptance criteria
  • Participated in Agile ceremonies and retrospective session to streamline implementation of the upcoming user stories
  • Designed wireframes and mock-ups using Balsamiq and Visio
  • Collaborated with QA team in writing test cases and execution of regression and UAT testing based on documented business rules and acceptance criteria
  • Managing change during the system development lifecycle (SDLC)
  • Worked with other BAs, Scrum Masters, Coaches, SDMs, Solution Architects, and UI/UX Experts to ensure that our ways of working are consistent across teams.

Senior HR Data Management

Falck Company
Denmark
05.2022 - 07.2022
  • Identifying system/business requirements in close collaboration with key stakeholders for process automation and improvement
  • Modeling and mapping the current and future business process with BPMN standard
  • Translating business requirements into technical specification for IT teams
  • Defining the project plan and scope, leading the elaboration sessions, defining epics, user stories and managing system features prioritization
  • Implementing data governance and validation framework for the global data reporting process
  • Managing and leading the project to deliver high-quality solutions within time and scope
  • Presenting the designed solution for all the organizational levels and gathering constructive feedback for continuous improvement
  • Designing Power BI dashboards for monitoring different KPIs & supporting managers in decision-making process.

Business Analyst

Falck Company
Denmark
06.2021 - 05.2022
  • Analyzing business requirements in collaboration with key stakeholders and IT team
  • Providing vision and direction to the Agile development team and stakeholders throughout the project and create requirements in the form of Stories
  • Translating business requirements into technical specification for IT teams
  • Writing test case scenarios & managing User Acceptance Testing processes to verify all client’s need are met
  • Designing the interactive UI prototype to make sure that the designed system will fulfil the stakeholders’ needs
  • Creating and publishing release note including written manuals and short video tutorial to ensure having smooth onboarding process
  • Managing risks by identifying all the potential risks and providing viable solutions
  • Managing and leading the project to deliver the high-quality solutions within time and scope.

Senior Business Analyst

Mellat Insurance Co
Iran
09.2017 - 01.2020
  • Identifying system/business requirements in close collaboration with internal & external stakeholders
  • Mapping the business process & translating requirements into technical specifications for IT teams
  • Designing conceptual data models, ERD diagrams, and process models
  • Designing interactive UI mockups to make sure all the client’s needs are met
  • Acting as a workshop facilitator to gather various ideas & find the best solution to develop/improve systems
  • Breaking down backlog items into deliverable user stories that will evolve from MVP to a fully developed solution
  • Collaborating with scrum master for sprint planning and prioritizing sprint backlog items
  • Conducting functional & non-functional tests to ensure all requirements are met
  • Gathering constructive stakeholders’ feedback for continuous system improvement
  • Performing various ad-hoc administrative tasks to deliver high-quality value within time and scope
  • Managing risks by identifying all the potential risks and providing solutions.

Business Analyst

Mellat Insurance Co
Iran
03.2016 - 09.2017
  • Analyze and documents business requirements and operational processes
  • Modeling and mapping the “as-is” and “to-be” process using BPMN standards
  • Supporting the team in resolving issues, fixing bugs, and managing the project to deliver high-quality solutions within time
  • Testing the solutions to verify that client requirements are incorporated into the system design
  • Supporting system users by providing user manual, guidelines & training workshops
  • Designing interactive UI prototypes to make sure all the client’s need are met
  • Managing change in the whole digitalization process during the system development lifecycle.

Education

Master of Information Technology Management -

ATU University

Bachelor of Industrial Engineering and Management with specification in System & Business Analysis -

University of Science and Technology

Managerial & Business Analysis courses -

DTU university

Entry Certificate in Business Analyst (ECBA) -

IIBA

Project Management, ISO 21500-Danish Standard -

Denmark

PSPO I, Professional Scrum Product owner -

Scrum.org

Skills

  • Agile, Waterfall, and hybrid project delivery
  • Internal and External Stakeholders Management
  • Requirement Analysis by applying elicitation techniques
  • Writing technical documents (Defining epics, user stories, writing functional & non-functional requirement, etc)
  • Business Process Mapping (Using BPMN)
  • Knowledge of software development life cycle (SDLC)
  • Data Modelling and Database Design
  • Conducting various system Test Plans
  • Atlassian Jira, Confluence, Azure DevOps
  • Drawio, Bizagi, Microsoft Visio (Diagramming Tools)
  • Axure RP 9, Balsamiq (Wireframing & Prototyping Tool)
  • Power BI, Tableau (Data Visualization Tool)
  • Microsoft SQL
  • Power Designer (Data Modelling Tool)
  • Familiar with Power App and Power Automate

Projects & Achievements

Revenue Management system (Revconnect Project), NT Government, OCT 2022 - Current

In this project a new Revenue Management Solution is going to be developed for Territory Revenue office (Part of Department of Treasury and Finance (DTF) in Northern Territory Government. The project is expected to deliver a contemporary, integrated solution that will support registration, lodgement, and tax administration processes, replacing existing manual processes and systems.

My role as a Senior Business Analyst is to:

· Supporting the product owner in sprint planning session based on the stakeholders’ expectation, requirement dependencies and priorities.

· Conducting several workshops with the business team in collaboration with other BAs to gather business requirements and translating them into user stories.

· Writing user stories & technical business rulesfor the requirements that gathered on the workshops.

· Designing wireframes for the user stories in my areas such as Instalment Plan, Late Payment, Late Return, Investigation Receipts, etc.

· Managing a Demo session with the stakeholders to finalize all the system/business requirement and gather their constructive feedback.

· Supporting the scrum master in sprint retrospective session to improve our way of working for the following sprints.

· Supporting the development and QA team to understand the rules and writing test cases.

 Real Time Creditor ID Validation, Department of Communities 

Tasmania August 2022 – OCT 2022

In this Project, an API Integration was incorporated into the Project to verify the creditor ID that users of the CPIS application (Child Protection-Information Sharing) are required to input. The validation process involved checking the ID against the FinanceOne application, which produced the Creditor ID.

As a senior BA in this project:

· I Conducted several meetings with the internal key stakeholders to gather the system/ business requirements and propose the new changes for the current application.

· Prepared the API design documentation with changes and business rules that need to be applied on the current systems.

Timeline

Senior Business Analyst

SRA Information Technology
08.2022 - Current

Senior HR Data Management

Falck Company
05.2022 - 07.2022

Business Analyst

Falck Company
06.2021 - 05.2022

Senior Business Analyst

Mellat Insurance Co
09.2017 - 01.2020

Business Analyst

Mellat Insurance Co
03.2016 - 09.2017

Master of Information Technology Management -

ATU University

Bachelor of Industrial Engineering and Management with specification in System & Business Analysis -

University of Science and Technology

Managerial & Business Analysis courses -

DTU university

Entry Certificate in Business Analyst (ECBA) -

IIBA

Project Management, ISO 21500-Danish Standard -

Denmark

PSPO I, Professional Scrum Product owner -

Scrum.org
Neda Paydar