Nedbi Macdonald
Hawthorn East
Summary
I am a Hardworking employee enthusiastic about learning any role I take on inside and out. I pursue opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building, and problem-solving abilities. As an employee I am able to excel in verbal and written communication with both internal and external stakeholders.
Overview
7
7
years of professional experience
Work History
Pickups Coordinator
TIG Freight Managment
08.2023 - Current
- Strengthened supplier relations by maintaining open lines of communication regarding capacity availability, rates, and service expectations.
- Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
- Contributed to company growth with meticulous management of high-volume shipments during peak seasons.
- Maintained strong relationships with carriers, fostering trust and reliability in transportation partnerships.
- Balanced priorities under high-pressure situations to maintain optimal service levels across multiple accounts simultaneously.
Sales Representative
Big Post
09.2022 - 07.2023
- Managed customer accounts to secure customer satisfaction and repeat business
- Trained and mentored new sales representatives
- Developed and implemented sales strategies to increase profits
- Used customer insights to develop innovative sales strategies to increase sales
- Generated new leads through networking and attending industry events.
Sales Representative
Eastern Plant Hire
03.2021 - 02.2022
- Managed customer accounts to secure customer satisfaction and repeat business
- Trained and mentored new sales representatives
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Wholesaler
Reece Plumbing
10.2019 - 03.2021
- Addressed each customer’s needs and wants to recommend suitable product options
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
Factory Worker
Yarra Valley Dairy
09.2018 - 09.2019
- Carefully packaged finished products and prepared for shipment
- Used equipment properly to avoid workplace hazards or injuries
- Unloaded and loaded items from conveyors, machines, and conveyances
- Loaded and unloaded parts on production line to establish smooth operations.
Cheese Maker
Stone And Crow Cheese
06.2017 - 09.2019
- Followed instructions and processes to maintain food and beverage integrity.
Skills
- Verbal Communication
- Written communication
- Ability to fit into and help elevate a team
- Relationship-building
- Problem-solving abilities
Timeline
Pickups Coordinator
TIG Freight Managment
08.2023 - Current
Sales Representative
Big Post
09.2022 - 07.2023
Sales Representative
Eastern Plant Hire
03.2021 - 02.2022
Wholesaler
Reece Plumbing
10.2019 - 03.2021
Factory Worker
Yarra Valley Dairy
09.2018 - 09.2019
Cheese Maker
Stone And Crow Cheese
06.2017 - 09.2019
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