Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Neeharika Rai

Melbourne

Summary

Passionate and dedicated educator with hands-on experience gained through placements and work in a childcare centre. Skilled in creating a nurturing and stimulating environment that fosters children's growth and development. Proficient in planning and implementing age-appropriate activities that promote cognitive, emotional, and social learning. Committed to building strong relationships with children, parents, and colleagues, ensuring a collaborative approach to learning. Eager to apply my knowledge and enthusiasm to support the holistic development of young learners in a professional educational setting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Early Childhood Educator

Wallaby Childcare
09.2024 - Current
  • Adapted teaching methods and materials to meet diverse needs of children, ensuring inclusive learning experiences.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Encouraged children's independence and self-help skills through daily routines and activities.
  • Provided emotional support and guidance to children, fostering sense of security and belonging.
  • Supported children with special needs, creating customised learning strategies to accommodate various abilities.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Organised and set up play areas at the beginning and end of each shift, ensuring a clean and safe environment throughout the day.

Early Childhood Teacher – Student Placement

Wallaby Childcare
06.2024 - 10.2024
  • Support the planning and execution of daily routines and activities, including circle time, mealtimes, and nap times, ensuring adherence to the centre’s schedule and policies.
  • Aid in the development and implementation of age-appropriate educational programs and activities, promoting cognitive, social, and emotional growth through play and structured learning.
  • Provide one-on-one and small group support to children, addressing individual learning needs and behavioural challenges while fostering a positive and inclusive environment.
  • Implement positive guidance strategies to manage and redirect challenging behaviours, encouraging respectful interactions and social skills development among children.
  • Conduct observations of children’s interactions, development, and progress, maintaining accurate and confidential records to assist in assessing developmental milestones and informing planning.
  • Maintain open and professional communication with colleagues, supervisors, and parents, providing updates on children’s progress and addressing any concerns or inquiries as needed.
  • Monitor and ensure a safe, clean, and nurturing environment, adhering to health and safety regulations and responding promptly to any emergencies or incidents.
  • Support lead educators in organising and maintaining classroom materials, preparing learning resources, and ensuring a well-structured and engaging learning environment.
  • Completed placement documentation promptly to ensure compliance with program standards.

Home Claims Client Manager

Hollard Insurance
08.2022 - 09.2024
  • Day to day management of customer enquiries and validating reported insurance claims.
  • Providing our customers with empathy, certainty, guidance, support and final resolution of claim situations and enquiries whilst always doing so with excellent customer service.
  • Process claims and provides ongoing claims acceptance decisions and advice on product coverage as per policies and procedures.
  • Identify potential fraudulent claims and follow agreed policies and procedures.
  • Effective communication with internal and external customers and suppliers.
  • Resolve complaints from clients, suppliers, or services providers and from within The Hollard Group within agreed service level.
  • Authorise claim files within the approved delegated authority of the position and refer files outside of this authority to my Leader.


National Covid Contact Officer

MSS Security
05.2022 - 07.2022
  • Follow MSS Security’s documented contact tracing process, ensuring accuracy of information obtained and recorded, in line with relevant government compliance requirements.
  • Interview internal stakeholders to capture and document required details and inform process, providing written responses where appropriate and communication with impacted stakeholders.
  • Provide contacts with approved information about isolation and quarantine procedures.
  • Build relationships and engage with internal SME’s, including the Business Managers, Site Supervisors and Service Delivery Coordinators - to confirm directions on compliance requirements and escalate appropriate information.


Claims Consultant

Defence Health
05.2021 - 05.2022
  • Provide expert knowledge and guidance to both staff and members.
  • Using complex systems to accurately assess hospital, medical and ancillary claims and analyse and interpret data to identify benefit eligibility and review claims for benefit adjustment.
  • Knowledge and assessment of complex and specialised claims and work with members to troubleshoot claims where required.
  • Demonstrated ability to make complex judgements, prioritise tasks and take initiative.

Front of House

Micheli's pizza and pasta
08.2018 - 03.2021
  • Deliver superior service and maximise customer satisfaction.
  • Manage restaurant's good image and suggest ways to improve it.
  • Train new and current employees on proper customer service.
  • Implement protocols that will ensure sanitation and safety regulations.
  • Respond efficiently and accurately to customer complaints.
  • Compliant with all organisational occupational and safety requirements Remained committed, flexible, and adaptable leading to optimal productivity.

Education

Graduate Diploma - Early Childhood Education

Victoria University
11.2024

Skills

  • Classroom management
  • Relationship building
  • Maintaining safety
  • Adaptable
  • Attention to detail
  • Communication
  • Time-Management
  • Leadership
  • Team Player
  • Problem Solver
  • Fast Learner
  • Organised

Accomplishments

    Member of the Health and Wellbeing Team at Wallaby Childcare

Certification

Working With Children Check

First Aid and CPR Certificate

Early Childhood Mandatory Reporting Certificate

National Police Check

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Early Childhood Educator

Wallaby Childcare
09.2024 - Current

Early Childhood Teacher – Student Placement

Wallaby Childcare
06.2024 - 10.2024

Home Claims Client Manager

Hollard Insurance
08.2022 - 09.2024

National Covid Contact Officer

MSS Security
05.2022 - 07.2022

Claims Consultant

Defence Health
05.2021 - 05.2022

Front of House

Micheli's pizza and pasta
08.2018 - 03.2021

Graduate Diploma - Early Childhood Education

Victoria University
Neeharika Rai