Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Languages
Timeline
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Neeha Shahin Shamiana

Neeha Shahin Shamiana

Armadale,WA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Team Member

Coles
05.2024 - Current
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed communication skills by maintaining strong rapport with customers and created positive impression of business.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Followed inventory management and loss prevention policies to minimize shrink in store.


Kitchen Hand

ASHA’S KITCHEN
02.2024 - Current


  • Managed time to juggle multiple tasks simultaneously with ease.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Analyst

VACO BINARY SEMANTICS (ON_SITE_Google)
07.2023 - 01.2024
  • Delivered excellent service by quality check of the google result pages
  • Written reports to the top management on the product improvisation and customer satisfaction.

CUSTOMER SERVICE EXECUTIVE

BRTISH COUNCIL
01.2023 - 07.2023
  • Greeted and Proctored the ACCA exams conducted under the Organization
  • Answered customer questions and doubts about company policies
  • Engaged with customers to build rapport and loyalty
  • Administrative works
  • Write reports to management.

Operations Executive

InfoEdge Pvt.ltd
01.2022 - 12.2022
  • Website management and backend works
  • Data entry.

SALES EXECUTIVE

SHOBHIKA WEDDINGS CENTRE
07.2021 - 12.2021
  • Contacted potential buyers
  • Answered client doubts about product quality, prices, and other matters
  • Stocked supplies as needed and assisted with inventory management
  • Checked supplies and book keeping
  • Placed orders.

Education

12th -

Providence Girls Higher Secondary School

B.COM (honors) -

University of Delhi

Master of Professional Accounting -

Curtin University
08.2024

Skills

  • Excellent Communication
  • Teamwork and Collaboration
  • Time management abilities
  • Attention to Detail
  • Computer Proficiency and Microsoft Office
  • Problem-solving aptitude
  • Adaptability and Flexibility
  • Multitasking Abilities

Volunteer Experience

Cannington Community college, Literacy programme, 03/2024 - Present, Volunteered for the Cannington Community college Literacy programme, worked alongside students to ensure they succeed by mentoring and providing literacy support

Certification

  • Diploma in Banking and Finance- Indian Institute of Banking and Finance

Languages

English
Full Professional
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Arabic
Limited Working
Tamil
Limited Working

Timeline

Store Team Member

Coles
05.2024 - Current

Kitchen Hand

ASHA’S KITCHEN
02.2024 - Current

Analyst

VACO BINARY SEMANTICS (ON_SITE_Google)
07.2023 - 01.2024

CUSTOMER SERVICE EXECUTIVE

BRTISH COUNCIL
01.2023 - 07.2023

Operations Executive

InfoEdge Pvt.ltd
01.2022 - 12.2022

SALES EXECUTIVE

SHOBHIKA WEDDINGS CENTRE
07.2021 - 12.2021

12th -

Providence Girls Higher Secondary School

B.COM (honors) -

University of Delhi

Master of Professional Accounting -

Curtin University
Neeha Shahin Shamiana