Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neela Gruettefien

Fawkner,VIC

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant for Digital Tasks

E-go Educational Governance
06.2023 - Current

I worked remotely for e-go Educational Governance, a non-profit organization, where I supported scientific studies and contributed to the development of strategies for social media marketing.

B.A. Architect

Anderhalten Architekten
12.2021 - 04.2023

While pursuing my architecture studies, I worked as a draftsperson in a small architecture office, revising plans and creating detailed 2D & 3D drawings. I worked closely with clients, both in person and via phone to understand and refine their visions. Notable projects included designing the lay out for the renovation of an old Town Hall and independently creating a design for a multi-family house, which was successfully approved by the German building authority. I also conducted site surveys, assisted in digitizing old construction plans and prepared formal documents for submission to the building authority. I worked part time in this role which was 20 hours per week.

Customer Service Assistant

Lennartz - Bakery & Pastry Shop
04.2019 - 11.2022

I provided customer service at the front counter in a bakery and pastry shop, offering a wide selection of cakes, breads and pastries. I assisted with restocking, serving coffee and maintaining cleanliness. I was also responsible for managing the end-of-day cashing up and closing the store.

Bartender

Pizza Hut
11.2018 - 02.2019

As a Bar & Service Assistant at Pizza Hut, I prepared drinks, delivered orders, and maintained cleanliness, gaining valuable hospitality experience while improving time management and teamwork skills

Carpentry Intern

Holzfreunde - Arbeitsgemeinschaft
08.2018 - 09.2018

I completed a 6-week internship at a timber construction company, gaining practical experience in various carpentry tasks across five different construction sites. I assisted with relaying and roofing, installing roof windows, building a dormer and constructing internal walls. Utilized tools such as nail gun, saw and foam filler.

Food & Beverage Assistance - Festival & Markets

Flohmaxx
01.2016 - 01.2018

I worked in a fast-paced festival and market environment, where I developed strong multitasking and customer service skills while efficiently managing food preparation, service and cleaning tasks.

Education

Master of Arts - Architecture

IU Internationale University
Erfurt, Germany
01-2026

Bachelor of Arts - Architektur

Alanus Hochschule
Alfter, Germany
01.2021

Abitur - Higher School Certificate -

Freie Waldorfschule Oldenurg
Oldenburg, Germany
07-2018

Skills

  • Office (Word, Power Point)
  • FLUENT IN ENGLISH
  • Customer service

  • Cash handling
  • Time management
  • Attention to detail

Certification

In 2016 I completed a Youth Leader Certification through the Protestant Church, enabling me to take on leadership roles in youth camps and excursions.

Timeline

Assistant for Digital Tasks

E-go Educational Governance
06.2023 - Current

B.A. Architect

Anderhalten Architekten
12.2021 - 04.2023

Customer Service Assistant

Lennartz - Bakery & Pastry Shop
04.2019 - 11.2022

Bartender

Pizza Hut
11.2018 - 02.2019

Carpentry Intern

Holzfreunde - Arbeitsgemeinschaft
08.2018 - 09.2018

Food & Beverage Assistance - Festival & Markets

Flohmaxx
01.2016 - 01.2018

Master of Arts - Architecture

IU Internationale University

Bachelor of Arts - Architektur

Alanus Hochschule

Abitur - Higher School Certificate -

Freie Waldorfschule Oldenurg
Neela Gruettefien