Committed to ensuring customer satisfaction by providing exceptional service and unmatched support.
I worked remotely for e-go Educational Governance, a non-profit organization, where I supported scientific studies and contributed to the development of strategies for social media marketing.
While pursuing my architecture studies, I worked as a draftsperson in a small architecture office, revising plans and creating detailed 2D & 3D drawings. I worked closely with clients, both in person and via phone to understand and refine their visions. Notable projects included designing the lay out for the renovation of an old Town Hall and independently creating a design for a multi-family house, which was successfully approved by the German building authority. I also conducted site surveys, assisted in digitizing old construction plans and prepared formal documents for submission to the building authority. I worked part time in this role which was 20 hours per week.
I provided customer service at the front counter in a bakery and pastry shop, offering a wide selection of cakes, breads and pastries. I assisted with restocking, serving coffee and maintaining cleanliness. I was also responsible for managing the end-of-day cashing up and closing the store.
As a Bar & Service Assistant at Pizza Hut, I prepared drinks, delivered orders, and maintained cleanliness, gaining valuable hospitality experience while improving time management and teamwork skills
I completed a 6-week internship at a timber construction company, gaining practical experience in various carpentry tasks across five different construction sites. I assisted with relaying and roofing, installing roof windows, building a dormer and constructing internal walls. Utilized tools such as nail gun, saw and foam filler.
I worked in a fast-paced festival and market environment, where I developed strong multitasking and customer service skills while efficiently managing food preparation, service and cleaning tasks.
In 2016 I completed a Youth Leader Certification through the Protestant Church, enabling me to take on leadership roles in youth camps and excursions.