Neeraj Boora
Retail Manager
Melbourne,Vic
Summary
Detail-oriented Retail Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Grocery Department Manager
Woolworths Supermarket
05.2022 - Current
- Increased employee retention through effective recruitment, training, and motivation strategies.
- Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
- Improved customer satisfaction by implementing efficient product merchandising strategies.
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Led a team of employees, providing ongoing training and development for optimal performance.
- Managed grocery department operations, ensuring a clean and organized store environment.
Duty Manager
Coles Supermarket
02.2018 - 03.2022
- Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Education
B.I.T - Information Technology
Federation University
Melbourne, Vic 01.2018 - 04.2021
Skills
Planning and Coordination
Accomplishments
- Supervised team of 25 staff members.
- Used RF scanners to develop inventory tracking and ordering.
- Resolved product issue through consumer testing.
Certification
The Data Analyst Course: Complete Data Analyst Bootcamp 2021
Timeline
Grocery Department Manager
Woolworths Supermarket
05.2022 - Current
Learn Ethical Hacking From Scratch
12-2021
The Data Analyst Course: Complete Data Analyst Bootcamp 2021
11-2021
Tableau 2020 A-Z: Hands-On Tableau Training for Data Science
11-2021
Duty Manager
Coles Supermarket
02.2018 - 03.2022
B.I.T - Information Technology
Federation University
01.2018 - 04.2021
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