Summary
Overview
Work History
Education
Skills
Certification
Painting, Camping, road trips and cooking
Timeline
Generic

Neeraj Kurup

Albany Creek,QLD

Summary

Technical Business Analyst with seventeen years of experience in financial services industry encompassing Product development, Business Analysis, Business Architecture, Process Redesign, Systems Solutions, Project and Delivery Management. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Lead analyst in large-scale software implementation and transformation projects with reputed Banks in Australia and India. Key achievements include completion of large-scale core banking replacement, Banking origination platform replacement, data migration of large number of unsecured/ secured and mortgage loans accounts, large-scale customer remediation programs, BA practice management and implementation of Agile methodology in Software Development Life Cycle.


Starting my career as a credit analyst, I have been a key partner in Core Banking Application development and implementation with major Australian banks. I have comprehensive understanding of financial services products & processes and the challenges in software development life cycle that include project planning, delivery methodology & timelines and team management within the project scope. In my various roles as Business Analyst and Business Architect, I have been instrumental in implementing software applications to the optimal use of business requirements, thereby ensuring transformation of business functions in enhanced and productive ways.

Having worked with Executive Leadership Teams in large Organisations in planning, drafting and executing strategic initiatives, I have been able to utilise my experience to deliver with a focus on the strategic roadmap.


My career goal & endeavour is to leverage my skills and experience to nurture and facilitate the teams to deliver optimum business and systems solutions benefiting the organisation and its customers.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Business Architect

Pegasystems
04.2022 - 01.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.


Achievements:-

  • Led and completed transformation project for Commercial Servicing Business unit with one of the big four Banks
  • Upgraded commercial servicing workflow application from Pega 7.0 to Pega version 8.6.
  • Streamlined business process by simplifying over 300 processes to 123 work types between 7 distantly located teams and 12 work baskets in the new Pega version.
  • Completed user testing, drafted test cases for UAT and managed UAT testing and business sign off with varied stakeholders.
  • Redesigning business processes and functions and proposing new application solutions for a large tele-communications organisation.

Principal Business Analyst

Suncorp Bank
04.2019 - 04.2022
  • Partner with Executive Leadership Team in strategic planning and establishment of business and technical initiatives.
  • BA Practice Management - Leadership in delivery and building high performing teams.
  • Lead Solution Design and Delivery, Assist with Project Management.
  • Stakeholder engagement – manage expectations, resolve conflict and prepare for the change


Achievements:

  • Planned, collaborated & managed core-banking application upgrade program.
  • Provided inputs into portfolio planning process by defining scope, capability building, impact assessment, dependencies mapping, project overlaps and opportunities.
  • Subject matter expert for legacy replacement and data migration
  • Create RFIs for solution/vendor selection, lead assessment of responses and support vendor/partner selection.
  • Coach and lead people within the BA practice using personal development plans support performance growth.
  • Establish and implement project Way-of-Working, where the approach to elicit, document, analyse and prioritise is documented and the team is guided throughout the project phase.
  • Work with the Project and Delivery leads in resource allocation and ensuring the resources have the right information and knowledge to effectively contribute to the project.
  • Lead project discovery and requirement gathering activities as per the delivery methodology (agile, waterfall or hybrid).


Achievements:-

  • Solution design for digital mortgage origination solution with external stakeholders
  • LIXI based solution for mortgage broker application integration.
  • Led and completed solution for solar panel campaign
  • Led and completed large scale customer data and financial remediation program



Senior Business Analyst

Suncorp Bank
10.2017 - 04.2019
  • Performed gap analysis to identify areas of improvement.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Developed customized reports, summarizing and presenting data in visually appealing format.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Identified patterns and trends in large data sets and provided actionable insights.


Achievements:-

  • Lead BA and SME in large core-banking transformation project completing replacement of legacy platforms
  • Data migration of 75 k unsecured loan and more than 200k mortgage loans
  • Design, configuration and implementation of new products

Enterprise Solutions Analyst

Sunsuper (ART)
05.2017 - 10.2017
  • Interface solution and enterprise services in the transformation project involving IBM’s application and services
  • Mapping legacy system functions to the target state application functions
  • Upgrade to IBM services to enhance user and customer experience
  • Modify/ update XML mapping and x-paths to for the new application
  • Update stored procedures to enhance functional capabilities
  • Elicit business requirements, documentation, and delivery support
  • Recommend solution approach

Consulting Practice Manager

Oracle Financial Services
04.2011 - 05.2017
  • Lead Business Analyst for core banking solution for Loans module
  • Lead OBP investigation for Origination and pricing in CSH project with Westpac in 2016-17 and Suncorp Bank in 2012 - 2016
  • Functional lead for integration with CCI Calculator, QBE for LMI, Hogan, OCH and external pricing systems
  • Release scope and planning
  • Core banking implementation and two major releases completed in Agile methodology of software implementation.
  • Stake holder management – interacting with business users to define scope, work around, consulting solution, defect prioritization. Interacting with external auditors for release sign offs.
  • Requirement analysis and solution documentation
  • Development and testing support for the implementation
  • Resolve queries from business users, triaging defects and assisting in defect resolution and fixes.
  • Functional specs documentation for Banking Platform development

Product & Policy Analyst

ICICI Bank
01.2006 - 04.2011
  • Business Analyst for gold inventory management in branches
  • Successfully completed configuration for deviations approval in Integrated Approval System (IAS); a JAVA based system from approval matrices
  • Business Analyst and key functional member for integration of IAS with Gold Inventory System for automated deviation approvals
  • Key member of GIS integration with FINACLE (Banking solution system)
  • Policy and Risk manager for 6 different SME products with a portfolio size of more than Rs 20Bn

Branch Credit Officer

Axis Bank
10.2004 - 01.2006
  • Portfolio generation of Agri products
  • Scouting, field investigation, credit appraisal, loan boarding in FINNACLE, disbursement and collections
  • Monthly MIS on dues and outstanding
  • Monthly reporting to the APEX Bank (RBI)
  • Retail Credit operations
  • Assisted in cash management, clearing and other operations
  • Appraisal of SME Loans

Sales Officer

Godrej Agrovet
07.2003 - 10.2004
  • Responsible for setting up dealer network in Rajasthan, India
  • Sales & Distribution of fertilizers and pesticides
  • Planning and implementing sales & promotional activities of Argo products in South Rajasthan.

Research Associate

National Innovation Foundation (Not-for-profit)
11.2000 - 06.2003
  • Identification of Technological Unaided Grassroots innovations and Traditional Knowledge.
  • Worked on patenting and attended a workshop on Harnessing Intellectual Property Rights for Strategic Competitive Advantage from April 6 to 8, 2001 at Indian Institute of Management, Ahmedabad.
  • Published a paper, “Creativity, Conservation and Compensation: HoneyBee Network approach to augment, sustainability, utilize biodiversity and share the benefits.

Education

Master of Science - Plant Breeding & Genetics

Gujarat Agricultural University
India
10.2000

Bachelor of Science - Agricultural Education

Gujarat Agricultural University
India
06.1998

Skills

  • BA Practice Management
  • Business Analysis and Problem Solving
  • Agile methodology in software development life cycle
  • Stakeholder Management
  • Solution design and implementation
  • Retail Lending Processes and Systems
  • Technology Roadmap and Portfolio Planning
  • Solution and Vendor Selection
  • Proficiency in Oracle SQL developer

Certification

  • Executive Program in Business Management from Indian Institute of Management, Kolkota
  • Business Systems Analysis

Painting, Camping, road trips and cooking

  • Member of Aspley art groups and participated in painting exhibitions at various locations
  • Outback road trips to Birdsville, Simpson desert, Alice-springs, Ulluru, Port-Augusta

Timeline

Senior Business Architect

Pegasystems
04.2022 - 01.2023

Principal Business Analyst

Suncorp Bank
04.2019 - 04.2022

Senior Business Analyst

Suncorp Bank
10.2017 - 04.2019

Enterprise Solutions Analyst

Sunsuper (ART)
05.2017 - 10.2017

Consulting Practice Manager

Oracle Financial Services
04.2011 - 05.2017

Product & Policy Analyst

ICICI Bank
01.2006 - 04.2011

Branch Credit Officer

Axis Bank
10.2004 - 01.2006

Sales Officer

Godrej Agrovet
07.2003 - 10.2004

Research Associate

National Innovation Foundation (Not-for-profit)
11.2000 - 06.2003

Master of Science - Plant Breeding & Genetics

Gujarat Agricultural University

Bachelor of Science - Agricultural Education

Gujarat Agricultural University
Neeraj Kurup