Neeraj Naidu
Marayong,NSW
Summary
Detail-oriented and organized professional with over 5 years of experience in supervisory and administrative roles. Skilled ability to manage staff, maintain accurate records, and handle scheduling tasks efficiently. Adept at delivering exceptional customer service with strong interpersonal communication and phone etiquette. Skilled in computer systems, filing, and documentation, with a keen eye for detail and accuracy. Currently pursuing a degree in physiotherapy, bringing a solid understanding of medical environments and a passion for patient care. Always eager and ready to apply strong time management, problem-solving, and organizational skills in a ward clerk position to support smooth hospital operations.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Mad Mex
04.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Ensure compliance with health and safety regulations and promptly address any hazards or safety issues.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolve staff conflicts and operational issues efficiently during the shift.
- Lead staff during shifts to ensure efficient operations, task delegation, and consistent adherence to company standards.
- Handle customer inquiries, resolve complaints, and ensure exceptional service throughout the shift.
- Monitor inventory levels, manage stock, and minimize waste during the shift.
- Ensure compliance with food safety and cleanliness standards throughout the shift.
- Perform opening and closing duties, ensuring the store is prepared for the next shift.
- Support management in achieving operational goals and meeting performance targets.
- Maintained cleanliness and hygiene standards by thoroughly cleaning dining areas, kitchen surfaces, and equipment at Mad Mex, ensuring a safe and sanitary environment for customers and staff.
Store Assistant
Aldi
10.2022 - 09.2024
- Assist customers with inquiries, help them find products, and handle complaints professionally.
- Maintain store cleanliness, organize aisles and displays, and keep back-of-house areas tidy.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Operate the cash register, handle payments, and manage returns or exchanges while ensuring efficient checkout.
- Collaborate with the team to ensure smooth store operations and assist during busy periods.
- Collaborated with team members to ensure seamless operations during peak hours and special events.
Education
Bachelor of Physiotherapy
Western Sydney University
Campbelltown NSW12-2027
Skills
- Computer skills
- Effective interpersonal communication
- Filing and documentation
- Phone etiquette
- Inventory control and record keeping
- Appointment and roster scheduling
- Time management
- Staff management
- Problem-Solving
- Housekeeping and cleaning
- Dining room cleaning
Hobbies
Brazilian jiu jitsu (BJJ)
Reading
Watching shows
Gym
Football
Timeline
Store Assistant
Aldi
10.2022 - 09.2024
Shift Supervisor
Mad Mex
04.2019 - Current
Bachelor of Physiotherapy
Western Sydney University
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