Neeraj Sehgal
Summary
I am a dedicated and result-oriented professional with over three years of international experience in the education and training sector. I have gained expertise in building strong business relations, selling and upselling the product. I am looking forward for a role that can give me an opportunity to grow more and be able to utilize my skills in customer service to the best of my ability.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Student Support Officer/ Relationship Officer
Australis Institute of Technology and education (AITE), Sydney Australia
07.2022 - Current
- Making sure correct commission is processed against the invoices raised by agencies and then approving or rejecting them.
- Following company guidelines to process offer letters for eligible students, it includes checking their admission documents such application form, passport copies, education docs, English documents and any work experience documents and making sure of following enrolment process and procedures
- Managing student files on Google drive
- Transferring results from (LMS) Learning Management system (Moodle) and Update results in student management system (RTO manager)
- Contacting students by email for their low course progress and setting up meeting of students with the student support officer.
- Transferring student results on excel sheet and keep the results file updated at all times
- Keeping the excel updated for students who fail to enroll and follow up with them
- Weekly and Monthly reporting to my immediate manager (based in Sydney)
- Maintaining relationships with Agencies in India and Nepal to make sure my KPIs are met.
Sales Manager
Max Medicare Services
09.2018 - 09.2022
- Meeting, maintaining and building relations with different healthcare professionals
- After sales support such resolving any issues with product or replace the product etc
- Giving product demonstrations by explaining features and benefits and how to use the product
- Maintaining up-to-date records of clients, sales and expenses
- Sending reports to managers from time to time
Marketing Manager (Australis Tours and Travels)
Australis International
02.2012 - 08.2018
- Creating awareness of new brand in the market through social media platforms and replying to the incoming queries
- Selling Tour packages to small travel agents in remote areas
- Upselling and Cross-Selling of the available products
- Staying up-to-date on competitors
- Managing relations with all stakeholders in the company
Education
BBA - Bachelor of Business Administration
Rajiv Academy for Technology and Management
01.2006
Skills
- Good Communication skills both Hindi and English
- Active listener
- Good Team worker
- Ability to work independently
Timeline
Student Support Officer/ Relationship Officer
Australis Institute of Technology and education (AITE), Sydney Australia
07.2022 - Current
Sales Manager
Max Medicare Services
09.2018 - 09.2022
Marketing Manager (Australis Tours and Travels)
Australis International
02.2012 - 08.2018
BBA - Bachelor of Business Administration
Rajiv Academy for Technology and Management
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