Neeru
Truganina,VIC
Summary
Results-driven Programming Specialist with a strong proficiency in C, C++, and Java, delivering substantial enhancements in service efficiency at Frontizo Business Services and Teleperformance Private Limited. Demonstrated ability to streamline operations and effectively resolve customer complaints, leading to improved customer relations. Recognized for fostering team collaboration and addressing high-frequency issues efficiently.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Teleperformance Private Limited
Mohali, Punjab
09.2024 - 12.2024
- Resolved customer issues promptly, ensuring seamless communication throughout the process.
- Cultivated robust connections with customers.
Customer Service Associate
Frontizo business services
Panchkula, Haryana
11.2023 - 05.2024
- Streamlined business functions within the Amazon North American market.
- Responded to high-frequency telephonic queries promptly.
- Coordinated efforts among various departments to boost service efficiency.
Education
B. Tech - Bachelor in Computer Science And Technology
Seth Jai Parkash Mukand Lal Institute of Engineering And Technology
Yamuna Nagar07-2023
Sr. Secondary education - Science
St. Vivekanand Lotus Valley Public School
Jagadhri07-2018
Skills
- C, C, and Java Programming
- Complaint resolution
- Multitasking
- Microsoft outlook
- Teamwork and collaboration
- Adaptability and flexibility
- Friendly, positive attitude
Accomplishments
- Worked with an NGO (Child Development)
- Secured several positions in Enchante 2023 while pursuing B.Tech
- Secured various positions in fine arts activities
- Organizer of the Dramatics event in Enchante 2024
Projects
Online Job portal, Java Adv., SQL Database Brick breaker, Java Adv., SQL Data
Timeline
Customer Service Representative
Teleperformance Private Limited
09.2024 - 12.2024
Customer Service Associate
Frontizo business services
11.2023 - 05.2024
B. Tech - Bachelor in Computer Science And Technology
Seth Jai Parkash Mukand Lal Institute of Engineering And Technology
Sr. Secondary education - Science
St. Vivekanand Lotus Valley Public School
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