Neeti Stoilovic
South Morang,Australia
Summary
I am an energetic and committed individual with excellent communication skills. I believe in working with others cooperatively and respectfully while ensuring all tasks are completed within deadlines. I am highly experienced in customer service with over 5 years of experience.
Overview
8
8
years of professional experience
Work History
Warehouse Administrator / Data Entry
Aidacare
07.2023 - Current
- Data Entry .
- Maintaining accurate records of outgoing and incoming shipments.
- Processing of documentation accurately and efficiently within required timeframes .
- Answering telephones , responding to email enquiries.
- Keeping track of all the deliveries and resolving any issues or complaints.
Wholesale 2IC
Brand Collective
04.2021 - 04.2023
- Assisted in supervising and leading the team of pick packers whilst providing guidance and training.
- Ensured all quality control and safety procedures are being followed.
- Utilizedinventory system (Microlistics and AP21) to record and update inventory data.
- Processed orders for dispatching and ensuring targets are met .
- Utilized MS teams and Outlook for internal and external communication.
Inventory Control Team Member
Mecca Distribution Centre
10.2020 - 03.2021
- Created databases and spreadsheets to improve inventory management accuracy.
- Completed physical inventory counts each month.
- Maintain and report all product movement.
- Self-identify mistakes, problems and recommend solutions.
- Run RF scanning equipment.
Receptionist Assistant
Australia Fair Migration Services
03.2018 - 02.2019
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Managed multi-line telephone system and greeted claimants during office visits.
- Confirmed appointments, communicated with clients and updated client records.
- Scheduling appointments, update and maintain appointment calendar .
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Front of House Role
Versachis Cucina
01.2016 - 01.2020
- Customer service with a focus on providing an exceptional experience for both the customer and my employer.
- Handling customer complaints and resolving them
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Processing cash and card payments.
Assistant Accountant
Platinum Accounting Australia
05.2017 - 11.2017
- Credit card / Bank Reconciliation on monthly basis including preparation of approval sheet, matching invoices with statement .
- Assisting in BAS preparation including calculation of GST, PAYG and FBT.
- Accounts Payable/Receivable including processing invoices.
- Maintaining bookkeeping record.
- Communicated with suppliers to reconcile invoice payments.
Education
Bachelor of Accounting - Accounting
La Trobe University
Melbourne, VIC06.2017
Skills
- Customer Centricity
- Willingness to acquire new skills and traits
- Attention to detail in all tasks performed
- Communication efficiency
- Excellent verbal and written skills
- MS Office proficiency
- Teamwork
Timeline
Warehouse Administrator / Data Entry
Aidacare
07.2023 - Current
Wholesale 2IC
Brand Collective
04.2021 - 04.2023
Inventory Control Team Member
Mecca Distribution Centre
10.2020 - 03.2021
Receptionist Assistant
Australia Fair Migration Services
03.2018 - 02.2019
Assistant Accountant
Platinum Accounting Australia
05.2017 - 11.2017
Front of House Role
Versachis Cucina
01.2016 - 01.2020
Bachelor of Accounting - Accounting
La Trobe University
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