NEGAR ROOFCHAE
Chadstone,VIC
Summary
A background in radiology reception and retail, known for outstanding customer service, attention to detail, and adaptability to diverse work environments. Skilled in administrative tasks, software proficiency, and creating a welcoming atmosphere. Strong work ethics and a commitment to patient care, with a passion for promoting lasting customer satisfaction. Proficient at multitasking and time management, with a demonstrated track record of positive feedback from patients, managers, and colleagues.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Lumus Imaging
01.2021 - Current
- Worked at a radiology clinic with rotation between different clinics, adapting to various rules.
- Managed multi-line phone system and pleasantly greeted patients.
- Received consistent positive feedback from patients for providing excellent customer service, creating a welcoming atmosphere, and addressing their concerns with care and professionalism.
Retail Sales Associate
Milan Clothing
10.2021 - 02.2022
- Worked at a clothing store during a summer holiday in Iran.
- Greeted and assisted customers with product questions, selections, and purchases.
- Passionate about promoting lasting customer satisfaction through quality service.
- Opened, shelved, and merchandised new products in appealing displays.
Education
Bachelor of Science - Developmental Biology And Embryology
Monash University
Clayton, VIC06.2025
VCE -
Melbourne Girls College
Richmond, VIC11.2020
Skills
- Customer/patient Service
- Time Management
- Conflict Resolution/Complaint Handling
- Positive Attitude
- Dressing Room Assistance
- Strong work ethics, punctuality, and dedication to maintaining a positive work environment
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Retail Sales Associate
Milan Clothing
10.2021 - 02.2022
Medical Receptionist
Lumus Imaging
01.2021 - Current
Bachelor of Science - Developmental Biology And Embryology
Monash University
VCE -
Melbourne Girls College
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