Neha Agrawal

At UpperGround by Hudson, we are dedicated to elevating people and organisations by connecting top tech talent with projects and teams. Whether you are seeking a more challenging role or looking for specialised IT professionals, you can find or be found at UpperGround.

I specialise in IT recruitment across Local, State and Federal Government, partnering with hiring managers and candidates to deliver successful outcomes in high-demand ICT roles.

Key Achievements

• Reduced time-to-fill for critical IT roles by cultivating strong relationships with hiring managers and understanding role-specific needs.
• Negotiated competitive compensation packages with selected candidates, balancing market competitiveness with budget constraints and internal equity.
• Championed the use of data-driven decision-making in talent acquisition, leveraging analytics tools to identify trends and drive process improvements.
• Improved quality of hires through rigorous screening, interviewing and assessment techniques, resulting in stronger long-term placements.
• Supported, trained and managed new consultants, strengthening team capability and ensuring consistent delivery of high recruitment standards.

Hudson is a leading provider of specialised recruitment, contract professionals, and talent management services worldwide. We help organisations hire the right people and support individuals in finding rewarding careers.

As a Talent Specialist in the ICT practice, I deliver end-to-end recruitment support across the Melbourne region, specialising in IT and Digital roles. Partnering with exceptional clients across Local and State Government in Victoria, South Australia, and New South Wales, I leverage my expertise and market knowledge to create successful matches that help individuals, companies, and industries thrive.

Key Expertise

• IT Project/Program Managers
• Test Analysts/Managers
• Business Analysts/Technical Business Analysts
• Data Analysts & Data Migration Consultants
• PMO Analysts/Coordinators
• Service Desk/IT Support
• Enterprise, Solution, Project & Security Architects
• Change Analysts/Managers

Key Responsibilities

• Source and identify qualified candidates using SEEK, LinkedIn Recruiter, and internal databases.
• Utilise talent management platforms including PageUp, Comensura, and SAP Fieldglass.
• Build and maintain strong stakeholder relationships to deliver on talent needs.
• Conduct professional interviews (in-person, phone, Teams, Zoom).
• Review resumes and assess candidates against position requirements.
• Perform reference and background checks, and provide hiring recommendations.
• Manage high-volume recruitment across permanent and contract roles, meeting strict targets and timelines.
• Maintain accurate and up-to-date candidate and client data.
• Provide full recruitment lifecycle support across multiple roles and clients.
• Conducted on-the-job training for new hires in hiring managers’ absence.
• Manage 10+ client accounts and open positions per week.

• Recruited, trained and mentored staff, ensuring team achievement of daily and weekly sales targets.
• Managed staff scheduling, payroll and daily operations to optimise performance and efficiency.
• Monitored team performance, coached employees and fostered a high-performing, collaborative environment.
• Led stocktake and inventory management, resolving discrepancies accurately and efficiently.

• Organized and led staff orientation and training programs, fostering collaboration and engagement.
• Conducted exit interviews, providing insights that supported employee engagement and retention strategies.
• Assisted senior management with decision-making by preparing performance and compensation reports, including status updates and recommendations for improvement.
• Reviewed and screened applicant resumes to identify qualified candidates for various roles.

• Managed HR documentation, organized files, sorted and distributed mail, and maintained office operations.
• Coordinated new employee orientation schedules, ensuring a smooth onboarding experience.
• Supported new hires throughout the interview and hiring process with friendly and professional guidance.
• Screened resumes and coordinated phone and in-person interviews to assist recruitment activities.

• Developed and implemented HR policies and programs, covering recruitment, hiring, compensation and benefits, workforce planning, employee relations and job development, fostering a staff-focused organizational culture.
• Monitored and managed employee claims, including performance-related issues and harassment incidents, ensuring compliance with policies and labor laws.
• Coordinated work activities for HR managers, specialists, and recruitment agents to streamline operations and enhance team efficiency.
• Led onboarding and orientation programs to ensure seamless integration of new hires.
• Conducted performance evaluations and supported managers in employee development and succession planning.
• Assisted in designing and executing employee engagement initiatives to improve retention and workplace satisfaction.
• Maintained accurate HR records, reports and compliance documentation to support strategic decision-making.