Summary
Overview
Work History
Education
Skills
Domainstrainingsworkshops
Professionalsummary - Experience
Timeline
Generic

Neha Bakshi

Summary

Dedicated and results-driven Business Analyst with 10 years of experience in analyzing business processes, defining requirements and implementing technology solutions to drive organizational success. Proven track record of successfully implementing Agile, Hybrid & Waterfall Methodologies to improve project efficiency and deliver high-quality solutions. Seeking an opportunity to contribute my skills and expertise to a dynamic team environment.

2 years of experience in managing scrum teams, backlog management, aligning product roadmaps and continuous improvement 10 years of experience in business analysis, requirements gathering, workshop facilitation and documentation. 7 years of experience in Agile Framework - creating epics, user stories, acceptance criteria, agile ceremonies. 12 years of experience in stakeholder management. Proven ability to build strong relationships with stakeholders at all levels, facilitating effective communication and collaboration. 10 years of experience delivering in fast-paced, challenging environments while adapting to competing demands. 6 years of experience in test plan and execution, UAT, BAT

Overview

18
18
years of professional experience

Work History

Product Owner/ Business Analyst Payments

Effision Australia
04.2024 - 08.2024
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
  • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.

Sr Business Analyst Migrations

HUB24 Limited
06.2021 - 06.2023

Performed requirements gathering and gap analysis on a future state operating model for a public company acquisition/merger
Facilitated workshops with internal and external stakeholders on all levels (Product, Compliance, Legal, Distribution)
Created process maps, workflow diagrams, and other visual aids to enhance understanding of current and future states
Performed data analysis to derive insights, to be used in further analysis and processes
Facilitated communication between technical and non-technical stakeholders to ensure alignment on project objectives and deliverables
Tracked daily migration tasks and ensured appropriate stakeholder involvement
Worked closely with stakeholders, refining and documenting the immediate high value business priorities and minimum viable products

Agile Business Analyst Fees & Commissions

Macquarie Bank
02.2015 - 06.2021

Facilitated Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
Collaborated with cross-functional teams to gather and document business requirements, ensuring alignment with organizational goals
Developed use cases, workflows, screen mock-ups and process maps
Worked closely with development teams to ensure a clear understanding of requirements, providing clarification as needed during sprints
Liaised with business and technical owners to work on Business Process Requirements and define System work processes for development and configuration
Actively maintained prioritization and triage of outstanding Defects, Service and Change requests; and Requirement Traceability Matrix
Filled in for Product Owner and Scrum Master when required
Performed first level production support
Strong participation in the backlog grooming, sprint retrospective and sprint planning Agile activities
Performed Estimation, Planning, Preparation and Implementation of user stories, Task Prioritization and Risk Assessment

Business/Test Analyst Managed Accounts

Macquarie Bank
02.2014 - 01.2015

Senior Test Analyst Macquarie Wrap, Fees & Commissions

Macquarie Bank
08.2013 - 01.2014

Test Analyst

Macquarie Bank
03.2010 - 06.2012

QA Engineer

Sungard Global Trading
08.2008 - 02.2010

Test Analyst

LP University
09.2007 - 07.2008

Business Analyst

St. George Bank
02.2007 - 07.2007

Education

Masters -

Information Technology
India

Skills

  • Requirements Gathering
  • Gap Analysis
  • As-Is/To-Be
  • Stakeholder Management
  • Workshop Facilitation
  • Process Mapping
  • Use Case Analysis
  • Agile Framework
  • Communication
  • Problem Solving
  • Test Planning & Execution
  • Documentation

Domainstrainingsworkshops

  • WRAP Financial Platform – Managed Accounts, Superannuation, Investments, Insurance, SMSF
  • APRA, Compliance and Royal Commission
  • Advice Digital Platform
  • Agile BA workshop from Agile Australia
  • Business Analysis Fundamentals Course from pm partners (BABOK)
  • Participation in Agile Coaching Retreat
  • Quality Engineering workshop

Professionalsummary - Experience

  • 2, Experience in managing scrum teams, backlog management, aligning product roadmaps and continuous improvement
  • 10, Experience in business analysis, requirements gathering, workshop facilitation and documentation
  • 7, Experience in Agile Framework - creating epics, user stories, acceptance criteria, agile ceremonies
  • 12, Experience in stakeholder management. Proven ability to build strong relationships with stakeholders at all levels, facilitating effective communication and collaboration
  • 10, Experience delivering in fast-paced, challenging environments while adapting to competing demands
  • 6, Experience in test plan and execution, UAT, BAT

Timeline

Product Owner/ Business Analyst Payments

Effision Australia
04.2024 - 08.2024

Sr Business Analyst Migrations

HUB24 Limited
06.2021 - 06.2023

Agile Business Analyst Fees & Commissions

Macquarie Bank
02.2015 - 06.2021

Business/Test Analyst Managed Accounts

Macquarie Bank
02.2014 - 01.2015

Senior Test Analyst Macquarie Wrap, Fees & Commissions

Macquarie Bank
08.2013 - 01.2014

Test Analyst

Macquarie Bank
03.2010 - 06.2012

QA Engineer

Sungard Global Trading
08.2008 - 02.2010

Test Analyst

LP University
09.2007 - 07.2008

Business Analyst

St. George Bank
02.2007 - 07.2007

Masters -

Information Technology
Neha Bakshi