Neha Berry
Kellyville
Summary
Dynamic Territory Sales Manager with a proven track record of driving revenue growth and executing effective field sales strategies across expansive, multi-site territories. Expertise in training and coaching frontline sales teams, fostering long-term customer relationships, and consistently surpassing sales KPIs in fast-paced retail environments. Highly organized and commercially savvy, employing a hands-on approach to territory planning, merchandising execution, and new business development. Recognized for exceptional communication skills, data-driven decision-making, and the ability to autonomously represent brands with professionalism and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Territory Manager(Geo Leader)
Medibank
Charlestown, NSW
08.2024 - Current
- Drove sales outcomes within defined geographic territory, focusing on customer acquisition and retention to maximize retail sales.
- Analyzed market trends and executed territory plans to drive sales performance in accordance with regional and national objectives.
- Implemented ongoing coaching initiatives to strengthen sales skills and boost product understanding among team members.
- Implemented robust pipeline management techniques and leveraged data insights to ensure alignment with sales KPIs.
- Performed comprehensive sales analysis and reporting to uncover growth opportunities and minimize potential risks.
- Collaborated with external partners and community stakeholders to enhance cooperative efforts and develop outbound business initiatives.
- Implemented experience-driven selling techniques to foster customer and shopper interaction.
- Facilitated business participation in trade shows, industry events, and community forums to promote brand awareness and territory growth.
- Executed outbound networking initiatives and targeted campaigns to optimize CRM pipeline performance.
- Executed independent management of priorities, travel logistics, and customer interactions across various locations in a high-pressure field environment.
Store Manager
Medibank
Hornsby
01.2023 - 08.2024
- Supported territory growth through execution of local sales and business development strategies.
- Delivered in-store sales training and coaching to frontline teams, improving engagement and sales outcomes.
- Partnered closely with Territory Managers to identify, develop, and convert outbound sales opportunities.
- Executed merchandising and in-store activation strategies to enhance customer engagement.
- Delivered against acquisition, retention, and revenue KPIs.
- Prepared and delivered presentations using PowerPoint and performance data for internal and external stakeholders.
- Analysed sales performance using Excel and reporting tools to inform actions and optimise results.
- Ensured full compliance with governance, risk, and sales audit requirements.
Assistant Store Manager
Baby Bunting
Hornsby
07.2022 - 12.2022
- Oversee personnel management, interviewing, hiring, training, coaching and evaluating.
- Management of customer laybys, window displays, stocking and working directly with vendors.
- Built scalable retail processes and frameworks to support growth, brand consistency, and customer experience excellence.
- Maintained strong, solution-oriented communication with both customers and vendors to ensure satisfaction and long-term partnerships.
- Connect with and understand the unique demands of new and expectant parents by providing customer service that goes above and beyond.
- Ensure recall stock has been quarantined and communicated to team members.
- Commit to a safety-first culture, both for staff and customers by ensuring all OH&S standards are upheld.
Retail Manager
Chemist Warehouse
Turramurra, NSW
12.2019 - 06.2022
- Manage & supervise promotional display layout to promote key lines as per seasonal cycles and discount offers, ensuring the store adheres to the merchandising standards.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Performing clerical duties i.e., maintaining patient files, storing generated prescription paperwork/labels and files clinical paperwork.
- Inventory replenishment- Stock audit, rotate shelves, Gap scanning and out of stock procedure (Restocked).
- Manage POS (Point of Sale), Cash register and accept payments for prescriptions and non-medical items.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Coordinated and directed buying team, enforcing compliance with company standards.
Checkout Supervisor
Coles Supermarket
Hornsby
10.2017 - 02.2020
- Communicating information to clients about merchandise.
- Maintained the cash counter in running condition, accepted payments and made entries accordingly.
- Compute & reconcile daily transactions and recorded data.
- Maintained and managed workflow of 5 - 8 employees.
- Balanced the needs of multiple clients in a fast-paced retail environment.
- Demonstrated a friendly and professional attitude towards clients with payment-related inquiries.
Education
Bachelor of Commerce -
University of Delhi
Delhi01.2005
Skills
- Financial oversight and analysis
- Workforce development
- Team leadership
- Customer retention strategies
- Health and safety regulatory compliance
- Performance management strategy
- Risk management in asset security
- Merchandising and display management
Accomplishments
- Consistently delivered and exceeded sales KPIs across a large geographic territory through disciplined field execution, in-store training, and proactive pipeline management.
- Improved frontline sales capability by facilitating regular in-store coaching and product training sessions, resulting in stronger conversion and customer engagement.
- Successfully executed territory sales plans aligned to regional objectives, balancing acquisition, retention, and retail performance across multiple sites.
- Identified and converted new business opportunities through outbound activity, partnerships, and community engagement, strengthening territory penetration.
- Enhanced shopper engagement and sales performance through effective merchandising execution, in-store activation, and presentation standards.
- Built and maintained strong, trusted relationships with external customers, partners, and internal stakeholders, supporting long-term commercial outcomes.
- Leveraged sales data, forecasting, and performance reporting (Excel and Power BI) to inform decisions, optimise execution, and mitigate risk.
- Demonstrated strong autonomy and time management while working across multiple locations, consistently meeting objectives in a travel-intensive field role.
- Recognised for a “can-do” attitude, strong communication skills, and the ability to lead teams through change while maintaining momentum and results.
Certification
- Sales & Customer Experience Training
- Field Sales & Territory Management Training — Internal Program
- Consultative Selling & Objection Handling — Internal Certification
- Workplace Health & Safety (WHS) Compliance
- Risk, Governance & Sales Compliance Training
- Data & Performance Reporting (Excel & Power BI)
Languages
Hindi, Punjabi & English
LinkedIn Profile
https://www.linkedin.com/in/neha-berry-84a6b0146/
Timeline
Territory Manager(Geo Leader)
Medibank
08.2024 - Current
Store Manager
Medibank
01.2023 - 08.2024
Assistant Store Manager
Baby Bunting
07.2022 - 12.2022
Retail Manager
Chemist Warehouse
12.2019 - 06.2022
Checkout Supervisor
Coles Supermarket
10.2017 - 02.2020
Bachelor of Commerce -
University of Delhi