Neha Bhargav

Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.

• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Welcomed customers with friendly greetings, answered general questions, gathered nature of visit, and directed to specific offices.
• Maintained confidentiality of information regarding clients and the company.
• Managed multiple tasks and met time-sensitive deadlines.
• Answered central telephone system and directed calls accordingly.

• Pumped gas for guests and took payments.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Documented all work performed on vehicles and added to company system for reference.
• Trained and mentored new employees on company procedures and safety protocols.
• Coordinated between billing department and customers to resolve problems.
• Determined customer needs by asking relevant questions and listening actively to responses.
• Facilitated sales of services and goods.

• Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals.
• Recruited, interviewed, and hired employees and implemented a mentorin program to promote positive feedback and engagement.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Established team priorities, maintained schedules, and monitored performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Evaluated employee performance and conveyed constructive feedback to improve skills.