NEHA DEO

• Managed allocations and receipting of payments, ensuring accuracy and efficiency
• Followed up on outstanding invoices and prepared weekly debtor aging reports
• Conducted credit checks, reviewed credit limits, and released customer orders
• Communicated effectively with internal teams to resolve inquiries and ensure timely collections.
• Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes

• Maintained and implemented pricing strategy for ANZ Business in SAP S4HANA and SAP B1
• Liaised with sales, product, and marketing teams for accurate pricing maintenance
• Produced and delivered custom pricing and sales reports, ensuring accuracy in invoicing
• Proactively monitored and managed pricing validity to optimize revenue.
• Maximized profitability by analyzing historical sales data and identifying opportunities for strategic price adjustments

• Managed order entries, stock availability inquiries, and delivery status updates
• Coordinated with sales, planning, and production teams to ensure timely order fulfillment
• Handled customer inquiries and resolved issues promptly to ensure customer satisfaction.

Hands-on experience in various administrative tasks including

• Data entry
• Data migration
• Managing incoming calls and email correspondence

• Part of credit monitoring team, responsible for analyzing and identifying early warning signals in distressed business banking customers.
• My role included highlighting recurring themes in troubled credits to proactively address potential risks.
• Addressed possible risks, credit defaults and money diversion using sound data analysis
• Obtained and reviewed credit reports and financial statements to monitor and perform due diligence on customer data as per bank's compliance policies and guidelines for mortgages
• Reduced past due balances and bad debt by coordinating with internal stakeholders for periodic reviews, data management and reporting of stressed or weak customer profiles