Analytical and versatile strategy and project professional with a deep understanding of NSW government policy and working experience in the housing sector. Strong stakeholder management and problem solving skills.
Overview
10
10
years of professional experience
Work History
Strategy and Portfolio Manager
ServiceNSW for Business
04.2021 - Current
Led the creation of the inaugural SNSW for Business two year strategy, including the formulation of strategic performance metrics for customer service, product, and project teams, which enabled staff to have clearer alignment of team activities to strategic objectives
Fostered inter-agency and internal team collaboration on the SNSW for Business strategy by conducting roadshows, securing buy-in from senior leadership and key personnel
Contributed to enterprise wide initiatives in collaboration with various teams, including the Enterprise Planning Committee, SNSW Strategy and Towards 2030 program, ensuring cohesive progress to towards long-term goals
Enhanced senior leadership’s ability to prioritise and deliver initiatives by developing a systematic process for project pipeline review and assessment
Chaired a weekly decision making forum for senior management, enhancing central visibility of all projects, resulting in improved project prioritisation and more effective monitoring
Project Manager (contract)
NSW Department of Education
09.2020 - 03.2021
Successfully managed the Casual Supplementation program, a pilot initiative aimed at increasing the supply of casual teachers in rural and remote areas, resulting in the successful recruitment of teachers and addressing staffing shortages
Developed comprehensive program guidelines and FAQs, ensuring clarity and ease of understanding for all stakeholders
Engaged with Directors of Educational Leadership (DELs) and principals from over 70 schools in regional NSW, facilitating active participation and successful implementation of the program
Oversaw the preparation of reports, briefs and correspondence to inform or respond to Agency and/or Government requests
Policy and Regulation Manager
Easy To Do Business Program, ServiceNSW
01.2019 - 11.2019
Conducted comprehensive research, analysis, and review of complex cross-government small business-related regulatory and policy issues, identifying emerging issues and developing evidence-based opportunities for regulatory reform
Provided expert advice and insights on small business regulatory requirements and the delivery of regulatory services to inform relevant stakeholders and support the design of EtdB products
Enhanced interagency collaboration by organised Regulatory Focus Group for key regulators in the Housing Construction industry to address customer pain points and reduce regulatory inefficiencies
Project Manager (contractor)
Aboriginal Housing Office
07.2016 - 01.2019
Reported to Executive Director and managed four direct reports, overseeing all aspects of project management in line with PRINCE2 methodologies
Delivered strategic advice on policy issues to the AHO Board, Executive, and Minister’s office, enhancing decision-making processes
Successfully managed multiple projects to schedule and budget, achieving key outcomes: Transition to National Regulatory Scheme Project, Capacity Building Project, IT Grants Project, Property Reallocation Project
Risk and Quality Assurance Manager
Hume Community Housing Association
02.2015 - 07.2016
Management position reporting to CEO and CFO
Ensured Hume maintained compliance with all legislative, regulatory and government policy and reporting requirements by systematically monitoring and auditing areas of compliance and performance
Led the Risk Culture Project, resulting in a unified risk framework and enhanced risk management across the organization. Delivered workshops, trained staff, and established risk reporting structures, improving board oversight
Assisted the CEO to maintain an effective corporate governance framework
Management of Workplace Healthy and Safety (WHS), including chairing the WHS committee
Manager
KPMG
07.2014 - 02.2015
Managed the delivery of operational, strategic and performance reviews for government and private sector clients
Responsible for all aspects of project management: scoped and planned projects, staff management, coordinated fieldwork, managed project budget and milestones, led stakeholder consultations and produced high quality reports for clients
Some examples of projects include: Evaluation of risk management processes relating to the Out of Home Care Transition Program and Asset management policy and implementation for a federal government department
Corporate Secondee
Jawun Indigenous Corporate Partnerships- La Perouse Local Aboriginal Land Council
08.2014 - 09.2014
Selected to represent KPMG as a corporate secondee with Jawun, a not-for-profit that matches corporate skills to indigenous organisations
Consulted with members of the La Perouse Local Aboriginal Land Council to develop a social housing policy
Research Manager, Sustainability and Inclusion at Pakistan Business Council (Centre of Excellence in Responsible Business – CERB)Research Manager, Sustainability and Inclusion at Pakistan Business Council (Centre of Excellence in Responsible Business – CERB)