Neha Dhande
Glenwood,NSW
Summary
Information-driven Network Engineer with coordination expertise in deploying and maintaining LAN and WAN infrastructure. A polished and dedicated individual with over seven years of system repair and troubleshooting experience. Offering exemplary planning, project management and communication talents. Illustrated strong commitment to internal client and customer service principles.
Overview
8
8
years of professional experience
Work History
IT Network And System Engineer
University Of Exeter
Exeter, England
07.2011 - 10.2018
- Verified data integrity and accuracy.
- Delivering level 1 and level 2 technical support to troubleshoot and resolve issues
related to hardware and software. - Maintaining and administrating computer networks and related computing environments including system software, applications software, hardware and configurations
- Providing F5 costumers and partners with high quality support.
- Follows standards-based processes defined in F5's Quality Management System
(QMS). - Recognising, diagnosing and troubleshooting technical problems related to network
failure and computer systems. - Managed application patches, data backup, security changes and network configuration and replaced boards, changed servers and loaded and tested software applications.
- Administered software licensing and purchasing for effective installation of the network.
IT Network And System Technician
University Of Exeter
Exeter, England
02.2011 - 07.2011
- Validated schematic designs working alongside hardware engineers.
- Participating in all segments of system engineering such as designing, modelling,
installing, analysing at highest standard - Resolution of problems that are raised to the support team and work with the helpdesk
on quick fixes. - Persistently developing service with close attention to capacity on LANs and/or WANs and commending suitable networking product and software upgrades as part of maintenance and keeping with IT Security finest practice.
- Planned, implemented and maintained wireless network strategy and operation.
- Monitored networks and network devices to ensure swift problem resolution.
- Identified and immediately resolved issues with network devices, including firewalls, routers, switches and wireless access points.
Education
Mumbai, India - undefined
Diploma In Computer Engineering
Maharashtra State Board Of Technical Education2006
Mumbai, India - undefined
Bachelors Of Engineering (Computers)
University Of Mumbai2009
Greater London, England - undefined
MSc In Computer Networks
London Metropolitan University 2011
Skills
- IP address structure
- PVST and MST knowledge
- Technical support
- Disaster recovery operations
- Port security knowledge
- VLAN aggregation
Timeline
IT Network And System Engineer
University Of Exeter
07.2011 - 10.2018
IT Network And System Technician
University Of Exeter
02.2011 - 07.2011
Mumbai, India - undefined
Diploma In Computer Engineering
Mumbai, India - undefined
Bachelors Of Engineering (Computers)
Greater London, England - undefined
MSc In Computer Networks