Neha Joarder
Hillsdale,NSW
Overview
6
6
years of professional experience
Work History
Dental Receptionist (All Rounder)
Smiline Dental
Matraville, NSW
07.2023 - 05.2024
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Provided excellent customer service to create positive experiences and build patient trust.
- Familiarised with HICAPS and PRAKTIKA
- Completed patient referrals to other medical specialists.
Market Researcher
Kanter
Sydney
12.2020 - 07.2023
- Performed professional market research in order to identify the target market, market conditions, customer behaviour, industry trends, and competition.
- Placed outbound calls to respondents while assisting them in the decision to participate in research study.
- Efficiently checked, recorded, and filed survey data accurately and appropriately into company research database.
- Demonstrated professionalism while speaking on the phone, communicating efficiently, whilst maintaining a strong rapport with the respondent.
- Made follow up calls to respondents answering any questions they may have ensuring the return of research material.
- Working above and beyond to achieve daily completed research study quotas.
Part-time Assistant
Daily Life Convenience Store
Hillsdale, Sydney
09.2019 - 07.2023
- Working at the register, providing and interacting with customers, cleaning and managing shelves, working on the presentation of stocks, managing cash, ordering stocks with different buyers.
Sales Assistant
Myer
Eastgardens
11.2018 - 03.2019
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Improved store appearance with effective merchandising and creative displays.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Randwick Girls High School
Bachelor of Engineering (Biomedical) -
University of Technology
06.2024
Skills
- Quick Learner
- Teamwork and cooperating with others
- Dental Terminology
- Phone and Email Etiquette
- Excellent multitasking capability
- Punctual and Reliable
- Multilingual
- Maintaining cleanliness
Accomplishments
- Women in STEM - Achieved the Women in STEM award
- Executive Member of the UTS Kendo Club - 2 years in the Executive Team
- Performed at SMASH ANIME CONVENTION (3 consecutive years)
- Social Media Coordinator (1st year)
- Events Manager (2nd year)
Timeline
Dental Receptionist (All Rounder)
Smiline Dental
07.2023 - 05.2024
Market Researcher
Kanter
12.2020 - 07.2023
Part-time Assistant
Daily Life Convenience Store
09.2019 - 07.2023
Sales Assistant
Myer
11.2018 - 03.2019
Randwick Girls High School
Bachelor of Engineering (Biomedical) -
University of Technology