Overview
Work History
Education
Skills
Accomplishments
Timeline
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Neha Joarder

Hillsdale,NSW

Overview

6
6
years of professional experience

Work History

Dental Receptionist (All Rounder)

Smiline Dental
07.2023 - 05.2024
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Familiarised with HICAPS and PRAKTIKA
  • Completed patient referrals to other medical specialists.

Market Researcher

Kanter
12.2020 - 07.2023
  • Performed professional market research in order to identify the target market, market conditions, customer behaviour, industry trends, and competition.
  • Placed outbound calls to respondents while assisting them in the decision to participate in research study.
  • Efficiently checked, recorded, and filed survey data accurately and appropriately into company research database.
  • Demonstrated professionalism while speaking on the phone, communicating efficiently, whilst maintaining a strong rapport with the respondent.
  • Made follow up calls to respondents answering any questions they may have ensuring the return of research material.
  • Working above and beyond to achieve daily completed research study quotas.

Part-time Assistant

Daily Life Convenience Store
09.2019 - 07.2023
  • Working at the register, providing and interacting with customers, cleaning and managing shelves, working on the presentation of stocks, managing cash, ordering stocks with different buyers.

Sales Assistant

Myer
11.2018 - 03.2019
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Improved store appearance with effective merchandising and creative displays.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Randwick Girls High School

Bachelor of Engineering (Biomedical) -

University of Technology
06.2024

Skills

  • Quick Learner
  • Teamwork and cooperating with others
  • Dental Terminology
  • Phone and Email Etiquette
  • Excellent multitasking capability
  • Punctual and Reliable
  • Multilingual
  • Maintaining cleanliness

Accomplishments

  • Women in STEM - Achieved the Women in STEM award
  • Executive Member of the UTS Kendo Club - 2 years in the Executive Team

    • - Social Media Coordinator (1st year)

    - Events Manager (2nd year)

  • Performed at SMASH ANIME CONVENTION (3 consecutive years)

Timeline

Dental Receptionist (All Rounder)

Smiline Dental
07.2023 - 05.2024

Market Researcher

Kanter
12.2020 - 07.2023

Part-time Assistant

Daily Life Convenience Store
09.2019 - 07.2023

Sales Assistant

Myer
11.2018 - 03.2019

Randwick Girls High School

Bachelor of Engineering (Biomedical) -

University of Technology

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Neha Joarder