Neha Kamboj
2/11 Mcleod Street ,Thomastown,Melbourne
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
IGA Supermarket
12.2022 - 02.2023
- Answered constant flow of customer calls with minimal wait times.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Described product and service details to customers to provide information on benefits and advantages.
- Updated account information to maintain customer records.
Kitchen Crew Member
Indian Restaurant
06.2022 - 11.2022
- Followed food safety practices and sanitation guidelines.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained composure and work quality while under stress.
- Followed recipes and chef instructions to prepare food correctly.
- Trained new staff on food preparation and safety procedures.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Education
Master of Software Engineering -
Atmc College
Melbourne, VIC02.2023
Skills
- Call Control
- Customer Relations
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Presentation Skills
- Customer Queries
- Online Chat
- Team Collaboration
- Customer Relationship Management
Timeline
Customer Service Representative
IGA Supermarket
12.2022 - 02.2023
Kitchen Crew Member
Indian Restaurant
06.2022 - 11.2022
Master of Software Engineering -
Atmc College
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