Open To Work
Hi, I’m
Neha Khanna
Pakenham
Summary
Accomplished Deputy Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and customer service queries handling. Dedicated to complete knowledge of company products and services for optimized customer service.
Proactive professional knowledgeable about all facets of business operations. Focused on building revenue streams, promoting customer loyalty, and maximizing organizational efficiency to boost bottom-line profitability.
Overview
12
years of professional experience
1
Certification
Work History
ICICI BANK LIMITEDAmritsar
Deputy Manager
10.2013 - 11.2025
Job overview
- Financial Management
- Customer Service
- Customer Transactions
- Customer Relationship Management
- Cash Control
- 1. New Customer acquisition and deposit mobilization.
- 2. Responsible for achieving Branch sales targets of various products like CASA, Investment Products, Insurance, Mutual Funds, Forex, Loans and Advances etc.
- 3. Build and maintain client bases, keeping current client plans up-to-date and recruiting new clients.
- 4. Monitor Branch Operations, Cash Handling and Audit.
- 5. Handle customer complaints and requests.
- 6. Provide sound financial advice to individuals.
- 7. Devise strategies and techniques for achieving business objectives.
- 8. Establishes a network of referrals.
- 9. Explain and fill up documentations to clients for various products.
- 10. Identify and keep abreast of new market trends.
Education
GLOBAL INSTITUTE OF MGMT AND EMERGING TECHNOLOGIESAmritsar, Punjab, India
MASTER IN COMPUTER from Computer And Information Sciences
SWAMI SATYANAND COLLEGE OF MGT AND TECHAmritsar, Punjab, India
Bachelor of Computer Applications from Computer And Information Sciences
Skills
- Sales Activities
- Quick Decision-Making Abilities
- Accounting Techniques
- Sales Strategies
- Managing Operations and Efficiency
- Inventory management
Affiliations
- Certification in Developing Web Applications using ASP.NET From National Institute of Information Technology (NIIT).
- Certification in Vocational Training Courses Computers WEB DESIGNING, MS-OFFICE, INTERNET, CORAL DRAW.
Certification
- Certified insurance advisor of Insurance Regulatory and Development Authority of India (IRDA).
- Certified investment advisor of National Institute of Securities Markets (NISM).
- Certified post graduation diploma in Banking Operations (PGDBO) from Institute of Finance Banking and Insurance (IFBI).
- Microsoft Certified Technology Specialist in .NET Framework 4, Web Applications.
Additional Information
I do hereby declare that all the details mentioned above are accurate to the best of my familiarity and confidence.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$0/hr - $1000/hrTimeline
Deputy Manager
ICICI BANK LIMITED
10.2013 - 11.2025
GLOBAL INSTITUTE OF MGMT AND EMERGING TECHNOLOGIES
MASTER IN COMPUTER from Computer And Information Sciences
05/2013
SWAMI SATYANAND COLLEGE OF MGT AND TECH
Bachelor of Computer Applications from Computer And Information Sciences
05/2010