Summary
Overview
Work History
Education
Skills
Additional Information - Accomplishments
Timeline
Generic

Neha Kumar

Wollongong,NSW

Summary

2022 Graduate looking to broaden people skills and learn life lessons. Able to pay attention to detail and is determine to revise action until personal best. Successfully able to engage with public; customers and employees. Is willing to enter the work force to learn life skills.

Overview

5
5
years of professional experience

Work History

General Cinema Worker

Evt Entertainment
Shellharbour, NSW
08.2023 - Current
  • Performed cashier duties such as taking payments, counting money, and making change.
  • Verified tickets and directed customers to their seats.
  • Stocked concession stands with food, drinks, and other items for sale.
  • Assisted with special promotional events such as charity screenings or family days at the theater.
  • Greeted customers in a friendly manner upon entering the theater.
  • Provided customer service support including answering questions, resolving complaints, and responding to requests from patrons.
  • Provided information regarding show times, new releases and upcoming movies and trailers.

Customer Service Representative

Cotton on Body
Shellharbour, NSW
10.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.
  • Handled customer complaints in a professional manner.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Demonstrated knowledge of store products and services.

Director

Wollongong High School Of The Performing Arts
Wollongong, NSW
06.2021 - 06.2022
  • Directed work of lighting and sound crews to coordinate efficient production operations
  • Provided documentation of processes to comply with regulations and company policies
  • Assisted leadership with success of show
  • Assessed final products to check quality and consistency with creative vision.

Concert Employee

Singsational
Wollongong, NSW
12.2021 - 12.2021
  • Hosted entirety of night
  • Delivered assistance with children and any technical difficulties
  • Assisted coordination with performers on and off stage
  • Delivered assistance to office and production functions
  • Stayed alert, active and ready to respond to any request at any time using variety of available resources.

Tutor Volunteer

Private Tutoring
Wollongong, NSW
03.2019 - 12.2019
  • Developed enrichment materials resource files for use in tutorial sessions specifically in mathematics
  • Planned lessons for allotted time to strengthen weak subjects and build skills
  • Assisted students with homework using curriculum and materials provided by program
  • Met with students and discussed educational goals and expectations
  • Provided appropriate learning materials for students.

Volunteer Community Event (spelling Bee)

Indian Association
Wollongong, NSW
08.2019 - 08.2019
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Carried out day-to-day duties accurately and efficiently
  • Improved operations through consistent hard work and dedication
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Resolved problems, improved operations and provided exceptional service.

Education

Psychology (minor - Business Law)

University of Sydney
Sydney
06-2026

Psychology/Business

University of Wollongong
Wollongong

High School Diploma -

Wollongong High School of The Performing Arts
10.2022

Skills

  • Critical Thinking
  • Crew Work Coordination
  • Verbal and Written Communication
  • Attention to Detail
  • Problem Solving
  • Time Management
  • Customer Service
  • Task Delegation
  • Production Processes
  • Research Information Sourcing
  • Crew Supervision
  • Production Details Brainstorming
  • Food Safety Knowledge
  • Strong Work Ethic
  • Excellent Customer Service
  • Problem-Solving

Additional Information - Accomplishments

  • Best New Employee (2024) Evt awards
  • 2018 Southern stars, featured vocal ensemble
  • 2019 Southern stars, featured vocal ensemble
  • 2018 Into the woods Musical - ensemble
  • 2019 - Illawarra Regional Touring Ensemble
  • 2020 - Illawarra Regional Touring Ensemble
  • Senior Green belt - TKMA martial arts
  • Grade 7 flute AMEB qualified
  • 10 years of singing, performing, and piano experience
  • Debating tournament 2018, Wollongong HS VS Keira HS

Timeline

General Cinema Worker

Evt Entertainment
08.2023 - Current

Customer Service Representative

Cotton on Body
10.2022 - Current

Concert Employee

Singsational
12.2021 - 12.2021

Director

Wollongong High School Of The Performing Arts
06.2021 - 06.2022

Volunteer Community Event (spelling Bee)

Indian Association
08.2019 - 08.2019

Tutor Volunteer

Private Tutoring
03.2019 - 12.2019

Psychology (minor - Business Law)

University of Sydney

Psychology/Business

University of Wollongong

High School Diploma -

Wollongong High School of The Performing Arts

Similar Profiles

CREATE PROFILE
Neha Kumar