Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Neha Kunner

Papakura,New Zealand

Summary

Friendly and hardworking retail worker with experience as a Team Leader and Sales Associate in clothing stores. Good at helping customers, working with others, and making sure the store runs smoothly. I have led small teams, helped train new staff, and made sure sales goals were met. Always ready to help and solve problems quickly.

Overview

6
6
years of professional experience

Work History

Team Leader

Mountain Warehouse
Manukau, New Zealand
06.2023 - 06.2024
  • Monitored team performance and provided constructive feedback to increase productivity.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Performed store opening and closing duties.

Sales Associate (Part Time)

Suzy Shier
Toronto, Canada
01.2021 - 04.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Security Site Supervisor (Part Time)

PIPM
Toronto, Canada
11.2019 - 01.2021
  • Guided team members on how to respond effectively to different scenarios.
  • Maintained a positive environment dedicated to teamwork and performance.
  • Set team schedules with a clear understanding of coverage requirements, individual availability, and unique knowledge of each other.
  • Provided security team leadership and contributed to on-call duties.
  • Used two-way communication to generate enthusiasm and foster an atmosphere receptive to an open exchange.

Front Desk Receptionist

Sunrise Public School
Naraingarh, Haryana
02.2018 - 03.2019
  • Greeted students, parents, and visitors warmly at the main entrance.
  • Processed student registration and maintained accurate records in the system.
  • Assisted in organizing school events and communicating details to participants.
  • Provided general office support, including filing documents and managing supplies.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Education

Advance Diploma - Fashion Design

Indian Institute of Fashion And Design

Diploma - Web Design

College CDI, Montreal, Canada

Skills

  • Upselling Techniques
  • Store Opening and Closing
  • Customer Service
  • Data entry accuracy
  • Leading team meetings
  • Self-Checkout Assistance
  • Team leadership
  • Performance monitoring
  • Customer relationship management
  • Conflict management
  • Effective communication

References

  • Heena, Store Manager, (+64) 212971600, Mountain Warehouse
  • Sneha, Mehla, Assistant Manager, +1 (647) 5125823, Suzy Shier

Hobbies and Interests

Reading, Art, Yoga, Travel

Timeline

Team Leader

Mountain Warehouse
06.2023 - 06.2024

Sales Associate (Part Time)

Suzy Shier
01.2021 - 04.2022

Security Site Supervisor (Part Time)

PIPM
11.2019 - 01.2021

Front Desk Receptionist

Sunrise Public School
02.2018 - 03.2019

Advance Diploma - Fashion Design

Indian Institute of Fashion And Design

Diploma - Web Design

College CDI, Montreal, Canada

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Neha Kunner