Neha Panchal
Kallangur,Australia
Summary
Dynamic Onsite Consultant at Adecco with a proven track record in onboarding coordination and conflict resolution. Expertly optimized scheduling and enhanced client collaboration, ensuring timely project delivery. Recognized for meticulous attention to detail and strong analytical thinking, driving compliance and operational efficiency in HR processes.
Overview
3
3
years of professional experience
Work History
Onsite Consultant
Adecco
Lytton, Queensland
07.2022 - 04.2024
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Resolved scheduling disputes between internal stakeholders in an effective manner.
- Provided support in identifying critical path activities to ensure deadlines are met.
- Communicated schedule changes effectively throughout the organization when necessary.
- Maintained positive working relationship with fellow staff and management.
- Provided HR administrative assistance to management team.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Assessed company operations for compliance with safety standards.
- Assisted with payroll processing and reconciliation of accounts related to payroll activities.
- Managed payroll processing system for staff compensation.
- Managed payroll processes including timesheets, vacation requests, attendance tracking and payroll entry.
- Resolved discrepancies between timesheets and payroll data.
- Assisted with onboarding of new hires including paperwork preparation.
- Coordinated with employers regarding onboarding processes for new hires.
Customer Service Representative
Coles
Sunnybank Hills, Queensland
05.2021 - 06.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
- Provided accurate information about products and services to customers.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries via phone, email, and chat.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
BBA - Business Administration
K.S School of Business Management
Ahmedabad03-2018
Skills
- Onboarding coordination
- Client collaboration
- Scheduling optimization
- Conflict resolution
- HR support
- Effective communication
- Problem solving
- Relationship building
- Attention to detail
- Performance assessments
- Client relationships
- Analytical thinking
- Resource allocation
Timeline
Onsite Consultant
Adecco
07.2022 - 04.2024
Customer Service Representative
Coles
05.2021 - 06.2022
BBA - Business Administration
K.S School of Business Management
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