Neha Saini
Perth,WA
Summary
Detail-oriented accounting assistant with expertise in customer service, invoicing, and Microsoft Excel. Committed to maintaining accurate financial records and enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Accounting Assistant
Accounting Department
Perth, WA
04.2026 - Current
- Assisted with daily bookkeeping tasks, ensuring accuracy in financial records.
- Processed vendor invoices and managed payment schedules efficiently.
- Implemented structured filing systems for efficient retrieval and management of financial documents and reports.
- Supported month-end closing activities by preparing account reconciliations.
- Maintained organized filing systems for financial documents and reports.
- Utilized accounting software to record transactions and generate financial statements.
- Responded to inquiries from clients regarding billing and account discrepancies promptly.
Manager
Macdonals
Perth, WA
11.2023 - Current
- Supervised daily operations to ensure quality service and adherence to company standards.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements to enhance efficiency and customer satisfaction.
- Managed inventory levels, optimizing stock management to reduce waste.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Conducted performance evaluations, providing constructive feedback for employee development.
- Ensured compliance with health and safety regulations across all areas of operation.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Crew Member
Macdonals
Perth, WA
08.2021 - 05.2023
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Operated kitchen equipment and maintained food safety standards consistently.
- Collaborated with team members to efficiently prepare and serve menu items.
- Assisted in training new crew members on operational procedures and best practices.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Office Cleaner
The Trustee for M & Y Unit Trust
Perth, WA
06.2021 - 10.2021
- Maintained cleanliness and organization in office spaces, ensuring a hygienic work environment.
- Operated cleaning equipment safely and efficiently, adhering to operational protocols.
- Conducted routine inspections to identify maintenance needs and ensure compliance with health standards.
- Collaborated with team members to streamline cleaning processes, enhancing overall efficiency.
Education
Master in Professional Accounting - Accounting
Edith Cowan University
Perth, WA07-2021
Bachelor's Degree - Commerce
Kurekshetra University
Haryana, India05-2014
Skills
- Customer service
- Bank reconciliation
- Microsoft Excel
- Journal entries
- Invoicing and collections
- Bookkeeping
- Strong communication skills
- MS office
- General ledger entries
- Invoicing and billing
- Data entry
Languages
English
Hindi
Timeline
Accounting Assistant
Accounting Department
04.2026 - Current
Manager
Macdonals
11.2023 - Current
Crew Member
Macdonals
08.2021 - 05.2023
Office Cleaner
The Trustee for M & Y Unit Trust
06.2021 - 10.2021
Master in Professional Accounting - Accounting
Edith Cowan University
Bachelor's Degree - Commerce
Kurekshetra University