Neha Sharma
Hobart
Summary
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Enhance Hair and Beauty
02.2025 - 10.2025
- Maintained cleanliness and organization of front desk area, enhancing client experience.
- Provided product recommendations based on client needs, increasing customer satisfaction and loyalty.
- Monitored inventory levels for front of house supplies and communicated reordering needs to management proactively.
Store Manager
Balaji Grocery Store
07.2024 - 02.2025
- Implemented merchandising strategies to enhance product visibility and sales performance.
- Conducted regular audits of stock levels, minimizing discrepancies and optimizing inventory turnover.
- Developed weekly schedules to align staffing with peak shopping times, improving service efficiency.
- Analyzed sales trends to forecast demand and adjust stock levels accordingly for optimal performance.
Store Supervisor
Balaji Grocery Store
03.2024 - 06.2024
- Managed inventory levels, conducting regular stock audits to maintain product availability.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Front Desk Receptionist
Solutions for Hair
07.2023 - 02.2024
- Scheduled appointments efficiently, optimizing daily calendar for service providers.
- Assisted clients with product inquiries, enhancing customer satisfaction and loyalty.
- Processed payments accurately, ensuring smooth transactions for services rendered.
- Managed inventory of office supplies and retail products, ensuring stock availability for client needs.
Team Member
Schnitz
01.2023 - 06.2023
- Collaborated with team members to deliver exceptional customer service experiences.
- Maintained cleanliness of workstations and dining areas to enhance overall guest satisfaction.
- Supported inventory management by tracking stock levels and reporting shortages promptly.
- Engaged with customers to provide product information and address inquiries effectively.
Education
Certificate III - Cookery
Centre of Excellence
Melbourne, VIC02-2025
Certificate III - Hairdressing
Centre of Excelllence
Geelong10-2023
Skills
- Multitasking and organization
- Food safety knowledge
- Stock management
- Retail sales customer service
- Staff management
- Operational efficiency
Timeline
Front of House Employee
Enhance Hair and Beauty
02.2025 - 10.2025
Store Manager
Balaji Grocery Store
07.2024 - 02.2025
Store Supervisor
Balaji Grocery Store
03.2024 - 06.2024
Front Desk Receptionist
Solutions for Hair
07.2023 - 02.2024
Team Member
Schnitz
01.2023 - 06.2023
Certificate III - Cookery
Centre of Excellence
Certificate III - Hairdressing
Centre of Excelllence